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January 2024 by Nina Vess
She sat and left..
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August 2023 by shawna barrett
Google maps says this is a PNC Bank it is not a bank they do not Cash CHECKS they DO NOT take MORTGAGE payments ect.
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February 2023 by Sara
FYI this location no longer has tellers (ever). Just ATMs and loan services. If you need tellers don’t come here. Staff on hand was friendly and helpful but services are limited.
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January 2022 by Tiffany Pross
Maribel is amazing, so knowledgeable and SO caring about the people who come to see her. She genuinely cares about her customers and helping them with their banking. And teaching young adults such as myself about finances and all the choices and options. I truly appreciate her!
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October 2021 by Dan Rodriguez
Just a bad experience dont want to really talk about it much but it happened about 30 min ago . Only other customer there amd the old Spanish lady was very snooty and basically looked me up and down and told me i need to make an appointment basically asking me to leave. No one comminicates i was the only other person there and i was on que
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September 2021 by Andy Chapman
Very bad customer service. Have a business account with them that I will be cancelling after today. Spent 2 hours on the phone trying to get through to someone only to be hung up for hours.
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February 2021 by Ni Le
Went to do some changes to some accounts. Was told the system is down and can’t do ANYTHING. They said they would call to schedule an appointment when it was up again. It’s been about a month. “Serviced” by the lady in the first cubical to the right of the door. Then she had the nerve to tell me that those changes don’t have to be made... when our lawyer told me to do it. Don’t try to give me legal advice as someone who is only a step up from a bank teller.
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November 2020 by David R
I have visited this bank multiple times to open a business account and never is the manager available to open the account. Apparently she is the only qualified person but is never there and when she is she is on a conferences and way too busy to even say hello to you. I was helped today by a pleasant employee attempting to open a business account. We had to call someone certified to explain the terms and conditions and an hour later was told that my sunbiz was listed incorrectly and that I had to amend it. When I call Sunbiz they said everything was filed correctly. When I arrived I was told the manager had an emergency and was unable to make it. When sunbiz told me the information was correct I called back to PNC and the operator told me thre Branch manager was on vacation. If this is true why did we schedule to meet with her today? Note Chase and Suncoast credit union both agreed it is filed correctly. Don't waste your time trying to open a business account at PNC.
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July 2020 by Aman Blana
Branch closed. At least update your listing so people don't drive all the way to find this
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July 2020 by cutts_by_rau M
Why you got this branch open on Google map when is closed.... There's other branch that had posted...
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March 2020 by Yusniel Rodriguez
Nice persons Good customer services They give me Good opportunity
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August 2019 by Richelle Pagan
I had an issue with PNC the other day were they informed me the DAY OF that they were pulling funds off my account for a dispute with a merchant. Obviously only getting the letter the day of them pulling the funds i was not prepared and had no warning. The large amount pulled from my account last minute caused an over draft fee on my account. I called in to explain the situation with the dispute, a separate company pulled the funds from my account without my permission. The agent in the call center was rude and told me they can not do a dispute on a payment I "changed my mind on" (which isn't what happened). I told the rep I felt disrespected and that even though I had this account for 8 years I would close it if PNC did not at least attempt to help me with my issues and the fee they applied for it. in which he responded, " you cant close your account anyways because of the overdraft it's on negative."
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January 2019 by Kathy Zoubek
If your Spanish speaking, great!!..its 2pm..they have 1 year teller working the front area and the drive thru, and a line of 3 people waiting, this branch is a joke, what ever happened to customer service and speaking ENGLISH!?!
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August 2018 by Ruby R.
Had a great experience with the Branch Associate Victoria Sánchez. We was very knowledgeable, professional and very friendly. She was also, very helpful with opening a new account. Victoria was very accommodating and offer me coffee as soon as I came in. The branch was very nice and clean and convenient.
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August 2018 by Ruby F.
Had a great experience with the Branch Associate Victoria Sánchez. We was very knowledgeable, professional and very friendly. She was also, very helpful with opening a new account. Victoria was very accommodating and offer me coffee as soon as I came in. The branch was very nice and clean and convenient.
