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June 2024 by Mark
If you want to talk to a representative over the phone in less than 10 minutes, find a different bank. It’s near impossible
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June 2024 by Jerill Cornaglia
I do not bank here because I will be moving soon and don’t wanna go through the hassle, but I do come here to cash my checks and everyone is so friendly and helpful. If I were going to stay here in Tampa, I definitely would use this bank.
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March 2024 by Alberta Ward
This has got to be the slowest PNC location ever! I’ve been sitting in the drive though for 15 minutes now. The person in the car in front of me keeps pushing the intercom button to no avail. This isn’t the first time I’ve had to wait 15 minutes or more in the drive through. They are understaffed and very unfriendly. Unfortunately, this is the closest PNC bank location for me.
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November 2023 by Yasu Garcia
The worse experience. I went in to do a foreign exchange and this teller Heidi? Not sure fully of that is her name since she said it very lightly and had no bank tag on her. She was not friendly, looked like she hates her job, no thank you hi how are you and started to lightly curse under her breath about the computer not doing something she needed. Then she tossed the receipt and said that’s it. I asked well where is the money she said it’s been deposited into your bank. How about if I wanted it in cash or if I was overdraft? I’m sure she didn’t act this way when she was interviewing for her job. Absolutely disgusting, good luck in the corporate world girl.
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November 2023 by Jennifer Powell
Poorly managed. Tellers barely respond through drive thru. The customer service is terrible.
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October 2023 by Michael M
Helpful and friendly staff, I have never had any issues here, and I am always greeted when I walk in. One visit there was a line at the tellers so another employee took me to their office to help me out.
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September 2023 by Amit Doshi
Poorly managed branch with no consideration for time management. If your teller is running behind with one client maybe help them out or hire someone else. So ridiculous to wait 30 minutes, not be helped. Got fed up and left. Not the first time at this branch. This is my regular experience here.
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April 2023 by Hayden
Dealing with difficult times, this bank has made everything alot easier and is very helpful.
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January 2023 by John Linton
I want to be charitable, as these are some very nice people. But every time I have gone in the last 10 times, I have experienced a ridiculously slow teller window queue. My suggestion would be for them to reallocate the resource person who sits near the door, handing out deposit and withdrawal slips -- something that until 5 years ago we could manage ourselves, thank you kindly -- and place that person at a teller desk to accelerate their queue processing rate.I understand that the drive-thru is serviced too; but then, all the more reason to think about accelerating your queue.Again I would ask whether the average customer cares nearly so much about the convenience of having a deposit slip handed to them (that they can easily pick up themselves) versus having the queue time cut in half.Otherwise, really great people and I hope they will at least consider my wisdom here...
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August 2022 by Maria G.
Needed to get a few checks printed while I was in town for a day. Stefany and her team greeted me kindness and care. They were very helpful and got me my checks and on my way efficiently and quickly. I get the feeling if I needed anything more, they would have done it well and with a smile.
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June 2022 by Bone12Head
I don’t appreciate being completely ignored as multiple employees look at me and walk by but don’t actually want to help. Bank elsewhere.
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June 2022 by Loyda Liz Khian
Rubén, excellent service, explained very well and very good treatment?
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February 2022 by Russell Scherker
What is the point of a Bank? Apparently, it is not to hold your money and give you access to it when you need it. Went to 1915 N Dale Mabry Hwy, Tampa, FL 33607 for a withdrawal and was told by Ruben that "Sorry, we don't have enough money. You can wait or go to another branch." Wait how long I asked? "I don't know" Apparently, the manager agrees with this approach. #PNCBank Don't use a bank that treats you this way and won't give you your money when you need it!
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September 2021 by Robert Pal
Had money deposited from another bank,money clears try to make withdrawal tells me I have to wait to verify deposit so the car I tried to buy is unavailable because of this banks incopitence goodby pnc
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June 2021 by Rufino Pavon
An optimally warm banking service. With a very professional and efficient staff. Exemplary cleanliness and order.
