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April 2023 by Tate Ellis
Owner takes it upon himself to not pay employees. Shady business practices. You don't have an employee record because years ago you scouted me from a jiffy lube on waters and Dale maybry. You tried to have me quit and work for you. I worked under the table for a 12 hour shift. After I told you I decided not to work for you full time I never received my days pay. I forgot about until I saw your company on ineed. Turns out karma came back to ya!
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September 2021 by Leon Keitt Jr
Great service
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March 2021 by Karen Sanchez
We have used both of their locations and love it!
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March 2021 by Michael Roberts
Helped me out in a parking lot, nice guys
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March 2021 by Alexis Brooks
Used both locations, love it!
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March 2021 by Jameson F.
Edit: The owner has attempted to address the issue below by saying they were closed the day that I was there. He says that their hours had been changed and that I should have known that. But the hours weren't changed on Yelp or on Google. I am certain of that. The guy responding is the person I was talking to when I was calling asking why no one was there. If they were indeed supposed to be closed that day why would he have told me on the phone on Monday morning that his worker was out for a family emergency? Seems like he would have just said, "sorry we are closed today." On top of that, why would he have said that he will be sure that they are back Tuesday morning (which they weren't)? I guess they care about their business enough to at least address the complaint. But it just looks sad when they do it by implying that the customer is an idiot and is wrong. And by just straight up lying about what their hours were. Weird look. Probably best to know this pattern of behavior prior to trusting them with your car. Original review: I wanted to like this place. First time I went I had no problems and was in and out very quickly. Second time I went I brought two cars and there was no one there (about 11am on a Monday). I called them and was told that the worker had to call in for a family emergency, which I understand completely. I was told to come back the next day. I had bought two groupons to have this stuff done, so since I had already paid I agreed to come back. Came back the next day and again, there was no one there (11am on a Tuesday). Called the number, no answer. Texted the number, no answer. Giant waste of time. Ended up having to get a refund on my Groupons. This is a nice idea for a oil change service, but it is obviously severely poorly executed. I hope a competitor who actually wants business comes through and does it correctly.
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November 2020 by Anthony C.
Mobile oil change service was very good. Fast, professional, and reliable. Would recommend to anyone who wants a job well done.
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November 2020 by Erika S.
quick and easy! Fair pricing as well. I sat and waited for the car and it took about 30 mins. I will return.
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June 2020 by Shauntiera M. Mansfield
I normally go to the mall everytime have been a great experience especially while I'm in class at paul Mitchell I could leave my car bythe time I went on break car was ready
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February 2020 by patrick smith
Great customer service but they need more people working there to deal with the loads of people
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June 2019 by John B.
Thanks to Jordon and his team for an excellent experience! They went above and beyond to help in matters concerning my oil change and ignition / start up. Wonderful job!!
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June 2019 by Darin D.
They are Fair price, very convenient since you can go to the mall, grab a bite to eat or see a movie and they are nice guys!!
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June 2019 by Ray Stumpf
I had to stop and get some things from the mall and I couldn't resist stopping by Pit Lane Express again at Citrus Park Mall to have them change my oil while I shop. Devin did an amazing job and provided incredible customer service
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April 2019 by Luis Rodriguez
I own 2 cars, have always took my car to dealerships to get oil change. Once I switched to pit lane I couldn't be happier, they do the best most fast professional job. Wish I could have known about them before but I'm glad I go to them now! Wish I could suggest to absolutely everyone!
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April 2019 by John Gray
STAY AWAY went a few days ago to the citrus park mall area to get my car service, the man at the counter had no idea what he was doing and was asking me all kinds of questions that he should already know for example what kind of filter my car takes? Then he told me he had to wait for his boss to come do the oil change, very sketchy company, stay away and do your own oil changes or take it to a professional not some monkey with a trailer....
