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September 2024 by A. T.
Small, lots of items in very little space.
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September 2024 by Lawrence moftich
Nice store but needs to stock larger size shoes
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August 2024 by Kevin Morejón
Just left with such a relief off my shoulders or feet for that matter .. thank you Ken for helping me find a pair that I visually loved snd felt comfortable to continue running in … I start Emt school in a few weeks on top of training to be physically fit for my fire academy test u needed a new pair of shoes that I didn’t feel useless after a workout thank you again Ken.
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July 2024 by Justin Turner
Bizarre customer service. The saleslady is a passive-aggressive psycho, and the other salesman is pretty-much saying it's my fault for trying to buy something near closing time (at least they "let" me check out). That's a staffing-culture dumpster fire right there. There's no excuse for treating people like that. I know, the labor shortage has been tough on most businesses, especially retail. That's partly why the mall closes so early. Good New Balance selection though. Whatever, some little empty hole-in-the-wall at the mall, probably won't be there in a year anyway.
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July 2024 by theCoolguy113
This place has next to nothing, feels empty just like the mall it’s in.
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May 2024 by T S
This is a local spot that cares about its customer experience. Top-notch service and knowledge.
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March 2024 by Omar Lopez
Guys are always helpful and go above and beyond. Stepped in there first time yesterday and the level of service was something compared to footlocker 12 years ago. Helpful and going above and beyond to make you satisfied no matter how much you spend.
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March 2024 by Tiago Tomadon
Very great place to get new balance sneakers. My order delivered great. Highly recommend
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November 2023 by Alex Bentzinger
They went way above and beyond to correct a mistake I had made on my online order. Way above and beyond. These are good honest people and I would gladly buy from them again / recommend them to my friends. Thank you so much NSA!
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October 2023 by rojas454545
Thanks Ken from the Lol girls softball
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October 2023 by Will D
Very kind staff and seemed to be knowledgeable. I had used a particular insert for almost 5 years but within that time they stopped manufacturing them. So I came and got a park that would be either the same or better. I will be back for a new pair of shoes and bring my girlfriend as well for twice the business!
Thanks new balance and it’s staff!
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August 2023 by Jeanette Huot
Cannot praise this store enough. Absolutely wonderful customer service . Josh and Ken are just so kind and knowledgeable. They are always patient with questions and provide such a wonderful shopping experience.Come and check them out.
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July 2023 by Doug K.
upon returning shoes for an exchange of size and color, the wrong color was ultimately received. I called and messaged to inquire but never heard back.
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July 2023 by Linda Guess
Very nice people and very helpful. They know about their shoes.
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June 2023 by Lee S
The professional staff go above and beyond excellence to get the best footwear for your feet. They keep me up with the current versions and ship what is not in store. My podiatrist recommended that New Balance professionals recommend the correct footwear for me. It has changed my life. The United States made shoes are all I wear anymore.
