NAPA Auto Parts in Tampa is dedicated to providing quick and easy access to quality auto parts. With over 6,000 stores and 16,000 AutoCare centers, they serve the greater Tampa area through in-store shopping, curbside pickup, and delivery options. Customers often praise the friendly and helpful staff, who go above and beyond to assist. For example, one customer appreciated the staff’s guidance in installing a car battery, especially since they couldn’t help directly due to company policies. Another customer highlighted the helpfulness of a staff member who personally walked a teenager through changing a battery, turning a potentially stressful situation into a positive experience. The store also receives praise for courteous service when picking up oil and parts. In a noteworthy incident, a customer stranded on the road received prompt assistance from a Tampa store staff member, who arranged for a battery delivery within an hour, saving the day. Overall, NAPA in Tampa is known for excellent customer service, helpful staff, and a commitment to getting customers back on the road quickly and safely. The business emphasizes that their motor “never quits,” reflecting their dedication to serving the community with quality parts and reliable support.
Matt at this store has ALWAYS been so helpful and a blessing to me so many times. I keep coming back to this location because of him alone. Don't hesitate to ask for him he'll be happy to get what you need in a a timely manner. Thank you again for everything Matt!
March 2024
Awesome service and never had an incorrect order :)
July 2023
My son was having issues with his battery and needed assistance with installing. His dad and I are not located in Tampa so we could not help. The staff including the GM, provided excellent customer service and guidance to him on how to install it. I would definitely recommend this location. Very pleased with the level of... read full comment
