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March 2024 by Katharine Rinaudo
I just recently purchased around $6,000.00 worth of furniture at Modani in Tampa Florida. I must say that it was not a very pleasant experience. The employees, I do have to say, were very pleasant and tried to be helpful. However the workmanship of the furniture was poor. Several issues with two of the couches that I bought. Modani has a policy that if you have issues you can not go to the store that you bought the furniture from to have them deal with the problems with the furniture. They have a customer service department that you need to contact on your own and hopefully get them to help with the issues. It was rather stressful to not get help from the store itself and be on your own. This was the first time I have ever experienced where the merchant does not help in any way with the damage of the product that they sold. The one thing I do have to say is, that Gary the gentleman that I worked with in the customer service department, was very helpful and pleasant to work with. He did satisfy my complaint and worked out an agreement that was acceptable to me. As a whole I am disappointed with the quality of the furniture that Modani sells. My two star rating is based on the quality of the furniture and the policy that they have in regards to damaged merchandise.
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March 2024 by MELISSA STODDARD
Beautiful showroom. The furniture looks incredible in our home. Yvonne was a pleasure to work with. I highly recommend Modani Furniture!!!
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March 2024 by Siva jyothi P
Great store for modern and elegant furniture . Thank you so much Nebraska for getting us through the entire process smoothly and helping us to order.
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March 2024 by Taylor Y.
Before the couch broke, we absolutely loved it. However, we would not recommend this company to anyone!!! All it needs is a new motor and we've asked to pay for it. They are against selling us the motor to replace it. The sales associate at the retail shop was very nice trying however, her management gave us 10 reasons they couldn't help us instead of 1 reason they could. As someone who ran a large company, this would not be tolerated.
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March 2024 by Sumathy Ganesh
Jenece was very prompt in her response and helpful.
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February 2024 by Jerry Ling
It's been a good experience buying from Modani Furniture. Worked directly with Yvonne from the Tampa store. The purchase and delivery was spot on. The product was expect and quality is good. Happy with the results.
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February 2024 by Sassy Cat28
Great customer service with prompt responses and assistance.
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February 2024 by Rebecca M
We have purchased from Modani before, but this time was an even more exceptional experience! The table we wanted wasn't available at our store, but the Sales Manager, Yvonne Jasinski, worked some magic and made it happen for us! She was so helpful through the entire process and kept me updated on the delivery status. We could not be happier- Yvonne is amazing!
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February 2024 by Aqeel H
Marina was courteous, prompt and very helpful. It was a pleasure dealing with her and her manager Nebraska.
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February 2024 by Luis Palma
A very professional service and a very beautiful experience. And the very kind treatment, thank you Yvonne Jasinsky
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February 2024 by W Oliveira
The saleswoman Marina Kincheva is excellent. She makes us very comfortable and at the same time giving the proper attention. The attention before during and after the sale was perfect.
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February 2024 by Alison Coble
Marina was so personable and greeted us as we entered the store. She gave us room to browse but checked on us periodically which was great!! She answered all follow up questions promptly and we place our order today for a beautiful bed. - A repeat, satisfied Modani customer!! Thank you Marina.
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January 2024 by Endry Rodriguez
Excellent service from Dana and Nebraska, they made my purchases much faster. It is a unique relationship in terms of price, quality, attention and services (my entire house is equipped with MODANI products)... I recommend them 10000000%, do not hesitate to contact them.
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January 2024 by Carol Reeve
I recently had to return an item.Gary from customer support was extremely helpful. He followed up with me to make sure that my refund had been made. In today’s on line shopping it is rare to find such attentive professional service.
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January 2024 by Wendy M.
I had a table and chairs delivered and the delivery guys Antonio and Stephen were very professional and polite. They did a great job and were very patient with me as I looked over every piece. The quality of the table and chairs was good except for a couple flaws that customer service representative Gary quickly and efficiently took care of for me. The process was very smooth. To be continued with the replacement parts but I would recommend Modani to my friends!!
