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August 2024 by Bryan Blondeau
Rosangela and Claudia were excellent - I have been a MetroPCS customer for 2 years, and have been to many locations across the country asking small questions, always getting great help. This location, I arrived late on a Friday night, and Rosangela and Claudia jumped right in together and helped me solve a problem with a lost SIM card, and I was out and everything great in under 10 minutes! Awesome service, super friendly, super knowledgeable - I recommend going here if you want to be treated respectfully, and get any answers you need! Thank you!
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June 2024 by Yamile Jimenez
Good treatment, super nice and they guide the customer
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August 2023 by Abel Mena
Last Wednesday the 14th, I visited the place with my cousin to buy a chip, just that, but there the girl told us that the company did not work with phones that had double chip slots, something that seemed absurd to me because most modern mobile phones They come with the tray for double ships. Well, we bought a Samsung A14 mobile phone to be able to acquire the Chips that we needed so much, because it turns out that the number they sold us is associated with someone else's social networks, we have received messages and calls from strangers, really very upset by the service. THAT STORE IS THE WORST, VERY BAD EXPERIENCE.
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August 2023 by Jose Gregorio Pabon Morales
There is really no knowledge in the girls who work here, I went because of a problem on my mother's line which they told me that that line had been lost and I couldn't recover it, I went to another branch since what seemed absurd to me was what they told me. they had said and they got my line back immediately, so I didn't understand why they couldn't help me
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August 2023 by Leivy Sanchez Jimenez
Every time I come to this place I can't solve anything. TODAY December 31 and they tell me that there is no service on the computers and that no procedure can be done What a coincidence.. I am really very disappointed to have this company to use my cell phone
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July 2023 by Mika Kiyome
I don’t understand how Metro hasn’t faced a civil suit yet for borderline cutting service off when it’s a few days before your due date. Even right after you’ve paid your bill the service is garbage, by far the worst cell provider in existence. You’d legit be better off getting some cricuit or boost phone.
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July 2023 by Lizeth Nieto
Difficult situation, difficult to solve the problems.
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June 2023 by Sugar Kane
I don’t understand how Metro hasn’t faced a civil suit yet for borderline cutting service off when it’s a few days before your due date. Even right after you’ve paid your bill the service is garbage, by far the worst cell provider in existence. You’d legit be better off getting some cricuit or boost phone.
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May 2023 by Eduardo Mercado
I am currently at the store here needing a replacement phone. And in order for me to do this I need to call asurion. I was just told by the representative behind the desk that I am not allowed to do that. That they cannot make phone calls or allow a service member to use the phone to contact the insurance company. So how exactly am I supposed to file a claim and make the payment if they won't let me do it. I was not able to do it online because there is some error. As to the reason why I am here at the store trying to get it situated. I may start thinking about a new phone company that has better customer service oriented employees.
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March 2023 by Kris
Good area to have this in
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February 2023 by michael spinelli
Was not happy with the service, I think the girl copied my wife's contacts.
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December 2022 by J 2
Unhelpful scammers, garbage store, be very careful Wich phone you get from them.
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September 2022 by Robert Feliu
This place sucked, the guy hardly spoke English and tried to sell me a 4 g phone, small store hardly no phones like the bigger stores do, I left
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August 2022 by Eddie Rivera
Not satisfied
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August 2022 by Eralides Martinez Pupo
A very nice person named Jesus was trying to please all the customers,it was actually an excellent experience
