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December 2023 by Staci Segan
The guy there changed my plan and added additional insurance without my consent. He also did the same thing to my friends account.
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October 2023 by Google user
Don't ever shop here? They will not return your items even when they're broken just because they couldn't sell me a phone. They would not refund my money which was inside the refund date. They are Scam artist. Even the customer service representative on the phone said that's not like them to not take it. So yeah I guess it's at the owner's discretion. That's okay but I wouldn't buy a phone if you were smart from theese crooks. Go to the one by Britton plaza. They pray on people who don't have money which I do at the moment and I was able to buy the phone I actually wanted. But since he knew he couldn't sell me a phone he. Wasn't going to do the refund Using some made up excuse saying I hadn't upgrade when I purchased it. It's an upgrade how the hell is a Samsung a14 an upgrade from iPhone xr. Please learn from my mistake and don't shop here. Remember if bad customer service is tolerated they'll just keep doing it. I hope they shutdown.
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August 2023 by justin shoemaker
Don't ever shop here? They will not return your items even when they're broken just because they couldn't sell me a phone. They would not refund my money which was inside the refund date. They are Scam artist. Even the customer service representative on the phone said that's not like them to not take it.So yeah I guess it's at the owner's discretion. That's okay but I wouldn't buy a phone if you were smart from theese crooks. Go to the one by Britton plaza. They pray on people who don't have money which I do at the moment and I was able to buy the phone I actually wanted.But since he knew he couldn't sell me a phone he. Wasn't going to do the refund Using some made up excuse saying I hadn't upgrade when I purchased it. It's an upgrade how the hell is a Samsung a14 an upgrade from iPhone xr. Please learn from my mistake and don't shop here. Remember if bad customer service is tolerated they'll just keep doing it. I hope they shutdown.
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May 2023 by Kendra Green
Marie was a doll. Polite, informative and very professional. Best customer service I've seen at this store to date. Please make her a store manager. Came in to pay a bill and ended up leaving with 2 brand new tablets. Talk about Upselling. Great job.
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May 2023 by Janice Tillman
The best customer service I have experienced at a Metro PCS. I definitely recommend this location. Candela was the best.
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September 2021 by даша ляпунова
Amazing service. I want to thank the salesman Moe for his help and support. I feel good realizing that people like this exist.
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July 2021 by Maricarmen Ortiz
The people's this store is the best all time ? thank for the patience ❤️ a& Explain everything support is super good attitude super nice cool ? everyone need bonus ?
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July 2021 by Arrington Mullins
awesome service. awesome deals highly recommended. great guy also gave me free charger for my business!
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April 2021 by Jen G
This is a bad dealer don't go here! I was charge for 3 phones new with insurance which was not put on my account. Needless to say I needed the insurance just to find out the dealer charged me and never put it on my phone so when I made a claim on 2 stolen phones a week later it got rejected and now I am out of $300 and of course metro customer service and corporate can't do anything as usual! Metro sucks and this store just really did in in for me.
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January 2021 by Frankie Williams
This store deserves a 10 star . Sales manager Mohammed is awesome and very knowledgeable about what they sell . Excellent customer service I would recommend this store to anyone that is looking to purchasing a phone.Thanks Mohammed
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January 2021 by Jasmine Ive
Mohammed always delivers. Having 3 kids under 5 i go through phones like no other. He made sure to address my situation , offered me lots of deals and promotions & made sure i stayed under my budget. I reccomend his customer service above all offered. Thank you for making my experience worth it late at night with children.
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January 2021 by Loretta Delong
The best metro by t-mobile store l've ever visited . very good customer servicethe sales manager help me every time . good job
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January 2021 by yeeyuh
WARNING: AVOID THIS STORE AT ALL COST! THE MANAGER HERE IS AN OPPORTUNIST AND WILL LIE TO YOUR FACE AND MESS UP YOUR SERVICE IN ORDER TO CHARGE YOU AN UNNECESSARY ACTIVATION FEE.I suggest you go to the corporate store on Fowler instead, they are very honest and friendly, and won’t screw you over like what happened to me at this particular location.I really hate being lied to, especially when it comes to my money.I would give this store a zero rating if I could!
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January 2021 by Serina Hall
This the best store and the customer service good job metro
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January 2021 by Michelin Jones
This store have best best customer service
