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November 2023 by Dennisse
I had the pleasure of working with Amanda at Mattress Firm today, and I can't express how incredible my experience was. Amanda's knowledge and expertise about mattresses and pillows was truly impressive. What stood out the most was how well she interacted with my children during our visit. She made the whole shopping process not only informative but also enjoyable for my family. She took the time to understand my preferences and guided me to the ideal choice. Her friendly and patient demeanor made the whole process enjoyable. I left the store feeling confident in my purchase. Amanda truly goes above and beyond to ensure customer satisfaction. If you're looking for a top-notch shopping experience for a mattress, Amanda is the one to see. Thank you, Amanda, for your outstanding service! ⭐️⭐️⭐️⭐️⭐️
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November 2023 by Benedetto's Restaurant
What an experience, Amanda is super knowledgeable, polite , and will just brighten your day. She made this purchase such a breeeze and she works for you, the customer.Our families will continue to purchase our Matress needs from Amanda for years to come and so should yours !
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November 2023 by Sara Gerhardt
I chose a Saturday afternoon to shop which was perfect as it was not crowded at all. I was able to look around and try out as many beds as I wanted. Both sales people were charming; knowledgeable, friendly, willing to spend time and answer all my questions. I guess it was the young lady's turn so she, Odeta, really worked with me to find the best fit for both me and my budget. I bought a bed and frame and left the store feeling no misgivings. It was a good experience, with no pressure and I feel I got a really good deal. I highly recommend this store.
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November 2023 by M'daezha Love
My husband and I bought a mattress set and some pillows last night thanks to the help of Amanda. She was amazing. I really didn’t expect much going into the store. But she was very helpful, kind and energetic. My husband and I appreciate such a fun experience. If I was to ever buy another mattress again I hope it’s with Amanda!
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October 2023 by Jeanne B.
Go see Amanda! You will have the most pleasant shopping experience ever. And know that you've received solid information and a great price! Having experienced a horrid and costly experience at the store across the street I can tell you that the salesperson can make all the difference. If they care about you and not just your business. Amanda was extremely knowledgeable and personable. Got me in and out quickly as I had asked. And provided super reasonable pricing. I actually enjoyed the process.
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October 2023 by Kevin Marks
My wife and I recently bought a mattress at this location and thanks to our mattress expert Amanda, it was an amazing experience! My wife and I have some back issues and our old mattress was doing a number on our backs. Amanda knew exactly what we needed and walked us through the process seamlessly! I would highly recommend this location and make sure to ask for Amanda. Our mattress and adjustable bed is life changing!
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October 2023 by Taylor Mock
My husband and I were beyond blessed to have the knowledge and expertise from Amanda - our Mattress Firm expert at the citrus park location! We actually learned she works at a few of the Tampa locations and we just happen to get really lucky getting her help!My husband Kevin is retired military, and I am a busy working mom. Both of our sleep has been awful to say the least- Pain in back, shoulders, and neck. Also our mattress was 12 years old! We told Amanda about our issues and she gave us the exact mattresses she recommended for us and our pain and pressure point problems. We came in to get a mattress which I thought was a boring purchase, but little did I know getting older and getting an amazing mattress AND adjustable base is LIFE-CHANGING! My husband and i have only had ONE nights sleep on our incredible Beauty Rest mattress and adjustable base and we are so happy for this purchase! More than anything- Amanda our sleep expert truly made our experience easy, hassle-free, and most importantly she new EXACTLY what we needed. We were in the store with a toddler jumping on the bed for all of 45 minutes in and out with our decision! Thank you Amanda!!!!
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September 2023 by Heather Stoker
Amanda made bed shopping easy.. the availability was there and she made every purchase effort with ease, I’m thoroughly happy with my purchase and will definitely refer to my family and friends!!! THANK YOU❤️
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September 2023 by Emelda K
So happy with my experience at Mattress Firm. Amanda was very kind and resourceful. She was able to find me the perfect mattress without going over budget. Highly recommend this location and go see Amanda and Tray. You won’t be disappointed! Thank you guys!
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September 2023 by Mary Medendorp
Mrs Odeta was very professional. She zeroed in on our needs and explained the differences of the mattresses. She took her time to show and guided us through the store to make for us a just decision. She was also very friendly and very pleasant to work with. She deserves the highest score.
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September 2023 by Sylvia Acosta
Robert was awesome at selling me my mattress! He helped a ton and was very insightful on all the items. I highly recommend coming here to buy any mattress or bedding product since the customer service was great!
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September 2023 by M Curry
Odeta was absolutely wonderful, she made the entire process easy and efficient. She had great patience with us and our children which was not only very appreciated but also made the purchase more enjoyable. Thank you and we will be back!
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August 2023 by Rebecca Cohen
My husband and I just purchased a new bed (current one is over 11 years old) from Amanda, and she is absolutely AMAZING to work with! She is very sweet and definitely knows what she is doing when it comes to the needs of the customer! I HIGHLY recommend asking for her when looking for your next bed or mattress! She will take great care of you!
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August 2023 by Hugo Juliao
I'll only give two stars because we were miraculously given a pretty good deal on a KING Tempur-pedic mattress (but who the hell knows if this was actually a good deal. It all smells fishy to me). Everything was smiles and good cheer until after the sale. We called a few days after the order was made to ask about some general delivery questions and we were treated as if we were radioactive. Nobody wanted to speak to us because they were "to busy". We were offered two Tempur-pedic pillows with the purchase that were supposedly ordered in KING size to fit our KING mattress. What showed up at our doorstep are two abomination misfit pillows which first off aren't KING and secondly are not even matching pillows. On pillow is a QUEEN size and one is a STANDARD size so one looks bigger than the other. The least you can do when you offer a gift or a package deal is make sure you send what you promise. We called after these two misfits arrived and all of a sudden these pillows do not come in KING sizes and the rest was silence. No more we can do for you. Sucks huh??? Yeah! I would have to say that this is the last time we will be stopping by a Mattress Firm and I would recommend the same for you folks out there reading this. Check out the pictures of the two totally different boxes we were sent. Bye!
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August 2023 by Matt Hill
Wow. Who would have thought buying a mattress would be such a great time! I have to give my thanks to Amanda (on citrus park), she was unbelievable helpful and very charismatic. She went above and beyond the call of duty. Some of the best customer service I have experienced.
