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October 2024 by Michael & Diane Priest
Kelly was great
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October 2024 by randy britt
Chris was quick to greet, and knew his product. Thanks
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October 2024 by Camila Carvalho
We had an amazing experience at Mattress Firm, thanks to Alexis! She was incredibly knowledgeable, patient, and went above and beyond to help us find the perfect mattress. She listened to our needs, answered all of our questions, and made the entire process easy and stress-free. Her professionalism and friendly attitude made us feel confident in our purchase. We couldn’t be happier with our new mattress and highly recommend working with Alexis if you’re looking for expert guidance and top-notch customer service!
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October 2024 by Dana Spiak
Robert was awesome! He was very informative, helping my husband and I choose the best option for us.
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October 2024 by Lori
Melissa at the Citrus Park store was great. There was no high pressure tactics used. She was very informative and kind.
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October 2024 by Corrie Loomis
Melissa worked hard to make sure we were taken care of and got the best deal possible. She is great
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October 2024 by Fay Osborn
Very knowledgeable and personable.
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October 2024 by Leslie Lorenzo
Odeta is an amazing sales person! but here are pictures of the product we received yesterday.
Only one night sleeping on this mattress and we got depressions on where our bodies were sleeping on with a bump in the middle. I felt like I was sleeping in a hole all night. The mattress is not at all as firm as the one we tried in the showroom.
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October 2024 by Juan Diaz-Viana
Very good customer service and Mr. Roberto is very knowledgeable about the product and a good salesman.
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October 2024 by Parag Shah
Robert resolved my issue that I had with my mattress upon delivery. He is an incredible sales person and made sure I was properly taken care and set up for me to get another mattress delivered. Thank You Robert!
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September 2024 by Kelly Kober
Go see Melissa (Sleep Expert) @ Citrus Park she is really Amazing. She will listen to all your needs and do a full sleep assessment (even down to finding you the right pillow). Melissa helped my husband and I find the perfect mattress & base *pillows too. She demonstrated all the features and gave us time to just relax on the bed to make sure it was the perfect fit for both of us.. Melissa was never overly sale-y and made our shopping experience a true pleasure. Very professional and easy going. Go see her, you won't be disappointed.
Thank You Melissa ?
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September 2024 by Jason Wilskn
Staff is very friendly and helpful
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September 2024 by anne cerrito
Matt was great very happy with the service I received
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September 2024 by Bill Cusick
Visited the store in Citrus Park. Both Odeta and Robert were very helpful with mattress selection and scheduling an out-of-state delivery.
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September 2024 by Laney Pitt
I had the best customer service ever at the store. The sales person, Odeta Vincent, was amazing. In my personal opinion, she should be promoted to manager! She knew her product information, and had the intelligence and aggressiveness to fix an issue that I was having a hard time with and had not been able to get resolved by three other people online. She made it happen. I went from being a dissatisfied mattress, firm customer to be very satisfied all because of her!!!!! Don’t hesitate, go into this store and ask for her and she will give you honest and smart customer service.
