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“I can’t say enough good things about Karissa, the store manager at my local UPS. Every time I visit, she’s consistently kind, attentive, and incredibly helpful. Whether I’m dropping off a package or handling more complex shipping needs, Karissa always goes above and beyond to make the process smooth and stress-free.
What truly sets her apart, though, is her heart for the community. She recently organized a beautiful and thoughtful back-to-school fundraiser for local kids—a gesture that speaks volumes about her character and leadership. It’s not every day you find someone who not only excels at their job but also genuinely cares about the people they serve.”
“Alexis & Yaz were great, very helpful, very friendly, and you can tell they really enjoy their jobs! Always makes the experience better when you have good employee interaction : )”
“Outstanding service! The staff were friendly, knowledgeable, and always ready to assist with any inquiries. This location is well run and customer-focused. Highly recommended.”
8AM - 6:30PM
301 W Platt St, Tampa
Mailbox Centers
“Jayden was fantastic in my visit to this location. As a longtime Ups customer Jayden was the most professional , courteous, respectful , and friendly employee/ person i’ve come across. He explained everything thoroughly and took the time to explain the processes we took for our transaction. Fantastic Staff through and through - Also side note, Bucky, another employee i interacted with, was a great person to talk to while i waited in line. He interacted with all the line to make sure everyone felt attended to. Overall fantastic experience at this hyde park location”
“Very convenient that this location is open later than most in the Tampa area, I went 7 days before Christmas and it was peaceful, staffed with 3 employees, no line & excellent customer service! I wish I could remember the guys name who helped me, it was Wednesday, 12/17/25 @711pm. Upbeat and courteous!”
“I visited this location to return some items from Amazon, and I must say, my experience was exceptional. Dain provided outstanding service—his professionalism truly enhanced my visit. He certainly deserves recognition for his efforts, including a well-deserved promotion and raise.”
“Ben was my associate, he was quick, efficient and hella friendly. The only reason I was in there a long time was because of issues I had but other than that it would have been super quick even with the line. Cool beans”
“This store is fantastic! Everyone is so friendly and helpful. Someone previously said that there were stray dogs running around and jumping on small children. NOT TRUE!! Those dogs are so well behaved and NOT aggressive at all! Shame on you for saying that!! Mel takes such wonderful care of her dogs!! Do you honestly think she would bring her dogs in if they jumped? NOT!!!”
8AM - 6:30PM
107 N 11th St, Tampa
Mailbox Centers
“Michael that works here is so awesome, dedicated and shared working. Just went to the store to mail something and there was a line out the door. Michael not only multitasked to get everyone taken care of as quickly as possible but he also did it with a great attitude and smile!!! Please recognize his efforts!!”
Open 24 hours
2204 E Hillsborough Ave, Tampa
Mailbox Centers
“Kristen has been very helpful the past couple of times I came to this location and I just want to thank her and the well ran team she works with , this location is fast and always on top of it !”
8:30AM - 7PM
10006 Cross Creek Blvd, Tampa
Mailbox Centers
“Love the convenience of having this store so close. It’s a busy place! One associate in particular, Ky is always extremely friendly, polite and helpful. Hope he never leaves!”
8:30AM - 7PM
7853 Gunn Hwy, Tampa
Mailbox Centers
“Jake O and Andre were very attentive and friendly. They helped me figure out the best way to send the package I was mailing. They just took a personal interest which was very helpful.”
“I recently had the pleasure of working with Sebastian Aguirre at the UPS Store (4586), and I wanted to share my positive experience. Sebastian was incredibly helpful and professional. He took the time to understand my shipping needs and provided clear, concise options. He was patient in answering all my questions and made the entire process smooth and efficient.
What stood out most was Sebastian's friendly demeanor and willingness to go the extra mile. He clearly cares about providing excellent customer service. I left the store feeling confident that my package was in good hands. If you need assistance with shipping or any other UPS Store services, I highly recommend seeking out Sebastian. He's a true asset to the team.”
“I had placed the wrong label on the wrong package. I was able to get in touch with them on the weekend I left three messages cuz they're closed on Sunday and I shipped it on Saturday they called me first thing Monday morning returning my voicemail and were able to intercept the package for me he put it aside he waited till I got there that afternoon around 5:30 quarter to 6:00. They were so kind so sincere and gave the best quality of service I've received in a long time”
“It's been a very long time I've had to do a money order. And I kind of forgot we're certain information goes. But the associate Ian who assisted me was very professional very polite and extremely helpful.”
8AM - 6:30PM
505 Water St, Tampa
Mailbox Centers
“Really appreciated Thomas' great customer service and attention to detail as we hosted an event on site and needed inbound and outbound shipping. Thank you so much!”
“I would just like to thank all the people who worked there. Especially the lady who was interested in the nice artwork at the gentleman had. This is a long overdue thank you I have been in an accident and have brain damage. I needed to Send papers. She was a great help for doing this and helping me. Thanks everyone have a blessed day. PS highly recommend this place to anybody that needs to get the job done right”
“The Palma Ceia UPS Store is my favorite. The staff is amazing, helpful, professional, knowledgeable, and friendly. It is nice to have such a great place to go in the neighborhood for professional help with everything from large to small projects. Great work people! Thank you. ?”
8:30AM - 7PM
218 E Bearss Ave, Tampa
Mailbox Centers
“Excellent customer service despite busy Saturday morning.with only only one service representative. She handles many customers with polite and friendly service.”
“I entered the Northdale UPS Thurs 12/11with reservations. I seldom mail packages other than at Christmas. Last year was Omaha Steaks...easy. This year, situations changed. I would be buying, wrapping, packing, and shipping. I am disabled, so I panicked. I knew USPS would be more complicated and expensive. I talked myself into using this UPS as it was a few blocks away from the Bob Sierra Y after my morning warm-up. I would have them do the packing, especially with one item being liquid and the bigger box going to CA. I told myself that the stress relief alone made it worth it...a Christmas present to myself. At 8:30 when they opened, the door was opened for me by a smiling young man...later learned his name was Shelton. I followed him to the main counter and we discussed what I was working with. I let a few others ahead of me as I was not in a hurry. Shelton professionally packed my items to secure them...I watched him as he certainly knew what he was doing. While, yes, them packing using their materials is more costly, I still knew it was going to be cheaper than USPS and, oh by the way, AARP offers a disc on the materials. Also, when they do it with their materials, there is a higher level of insurance. Shelton finished up, I paid him, thanked him, and said I would be in Monday, today, with one more package. My confidence built by today, I had found a good box, packed my items, but left it open. When I went to the store, Shelton wasn't in yet, but I was greated with another welcoming smile...this time by Kristy. I told her about Thursday, she proceeded to check my work, made a few minor adjustments. Kristy closed out my package and rang me up. Yes, I have written a book, but I feel that having experienced the service by Shelton and Kristy, this UPS location in Northdale is now my go-to package center. Thank you!!”
“This is my go-to UPS store. Recently I arrived right as they were closing but Markus was kind enough to stay open to help me with a quick return. I am grateful he went above and beyond to help me. I will continue returning to this location.”
“VERY VERY BUSY LOCATION
Between 2-6pm its a madhouse but boyyy are they efficient!! Operations or managment knows their stuff
Po boxes 24hr
They offer to pack items
Business cards
100$ insurance standard
Parking sucks be warned⚠️”
“Susan’s exceptional service has left a profound impact on me. Her dedication and commitment to customer satisfaction have reignited my faith in the positive trajectory of customer service trends.”
8:30AM - 7PM
13014 N Dale Mabry Hwy, Tampa
Mailbox Centers
“My husband and I have a private mail box at this store on Dale Mabry in Carrollwood for both personal and business use and visit the store several times a week for everything from Amazon Returns, express shipments and routine packages/envelopes. Vimala and her husband are a rare breed in today's impersonal and impatient service environment. They are patient, kind, efficient and actually take the time to understand what you need and treat you with respect. The staff people always greet you with a smile and are also respectful, don't turn over often and have been well trained. Eric, Cameron and Brice are consistently pleasant and helpful in assisting with the little things such as providing a copy if needed, knowing the correct box/envelope, charges, form instructions, etc. without rushing you. This is important because there are a lot of seniors in the area who may need more patience in certain areas. There are dozens of options of places to use in this area when sending packages including the USPS. While one might save a few dollars elsewhere, depending on the service, we feel that the extra care and professionalism at this particular store and convenience of the variety of offerings and options they carry, make this location our 'go to' shipper for all of our needs in the Carrollwood/Tampa area.”
“Christine Gunn went above and beyond the call of duty during our recent participation at a tradeshow. She was proactive in sharing information needed for shipping and printing needs. A true team player an Rock Star!”
8:30AM - 6:30PM
7028 W Waters Ave, Tampa
Mailbox Centers
“I just had the most positive experience with a nice man named Dean. Excellent customer service, extremely helpful, and very kind. He needs a raise! I’m impressed with how great my experience was getting a package shipped.”
“Came to send a letter, Anthony was super helpful and patient! I bought an envelope for a $1, and he even helped me get change for a $100 bill, even though he didn’t have much change.”
8AM - 6:30PM
8870 N Himes Ave, Tampa
Mailbox Centers
“I have always admired the helpful and pleasant attitude of the folks that work at this UPS store. Especially during the holiday season, they are swamped with lines and do their very best to apologize for the wait and thank customers for their business! Wonderful customer service!”
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“Amazing service! Really helped a girl out, I came in for a passport photo but my shirt was unacceptable one of the guys on staff pulled out a black sweatshirt for me to use. I mean above and beyond on the customer service. The girl behind the counter was also super nice.”