Macy's is an iconic department store offering a first class selection of top fashion brands, clothing, shoes, housewares, gifts, and furniture. Reviews note it is still a great place to shop with very reasonable prices and a great selection. However, some locations are criticized for being poorly stocked, untidy, and having dirty floors. Some items are sometimes stained or flawed, and stock does not rotate often. While hours have improved, the computer systems are described as super old and slow. Some customers also miss services like complementary gift wrapping.
