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February 2024 by Yaimi Rodriguez
If I could have given 0 star at this Lowe's customer service, I would.Went to pick up my new washer and dryer after the 3rd party delivery person wasn't able to complete the delivery due to they did not have the correct phone number, which I previously received notifications from them about the delivery arrangements.Chris Gibson, the site manager, offered me $100 off for the dryer been damaged. I asked him to please work with us as I ordered since January 18 and has been waiting for this day. He was extremely rude and said I could just not buy them, and that's sit.Not even talk to me or explain anything.After that, I have to ask for the rest of the stuff I bought....
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February 2024 by Richard Springstead
They were surprisingly, very helpful to my friend who had lost his wallet and cc's. They simply pulled up a previous transaction and got his info that way to complete the current transaction. Came through in the clutch.
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January 2024 by terry hooper
The Lowes online shopping tells me the correct isle and bin so I don't have to wander around looking for the item.
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January 2024 by Stella Millan
Great service!
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January 2024 by Joe Harris
Customer service is lacking... no experienced professionals to answer questions. Home Depot offers better service, that actually comes to you and asks if you need assistance. Also hate self-checkout. Why is it forced upon the customers?
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January 2024 by Michael Thompson
My first time shopping at this Lowe's, I am in their registry listed a Veteran. I check out and cashier ask for my number, my info doesn't appear so hw calls the managerPer him, the manager says I can not receive a military discount because my bane is not in the system, I informed him I have my military credentials and he replied I still can't receive my discount unless my information is in the system. I speak with the manager who confirms that I can't receive a discount because I'm not in the system, I showed my military credentials and repeats I can't receive a military discount even though I have my credentials. I ask what kind of sense does that make Lowe's offers military discounts but you are telling me because I'm not in the system. The manager finally trys to over ride the system to see if it will allow her to issue me a discount, wow it worked. WTH. Lowe's train your managers.
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January 2024 by Linda Taeger
I went to return drill bits, The was a the employer was incredibly rude no greeting no nothing I was going to purchase and get more stuff. But when I returned, the cashier took the liberty. To just put it back to the card. No asking, no communication so I went ahead and just headed to home depot. I would never shop here again!!!!!
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January 2024 by Dhinesh T
Lowe's could improve by hiring more staff.
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January 2024 by John Campbell
Not the place to go for 1½" or larger galvanized or black iron pipe or fittings. They have a small amount of 1¼" but nothing larger. Maybe it is a regonial thing. I am from Indiana and every home supply or tractor store all have a large selection up through 2".
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January 2024 by Perry Souza
Went in found what I needed and got out quickly.
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January 2024 by Tammy Bertoncini
Extremely friendly ready to help
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January 2024 by Mark J
In regards to their home installations, they are very unprofessional. We purchased plantation shutters and the installer left all the boxes from the shutters. These boxes are heavy and thick cardboard boxes. It would takes weeks for me to dispose of it through by garbage pick up.I called Lowes customer service, they called the installer. The installer gave me the run a round for a few days, then called customer service again. Customer service apologized, volunteered to contact the installer, which would put me back with installer telling me he's going to pick it up and then not showing up.Lowes is great as a retail company, but they are awful as a service company.
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January 2024 by susu ghafari
The worst place to shop at. The manger and even the corporate office are very unprofessional. I have bought appliances from the store and paid so much money. It was suppose to be one of the best line they have Z line. When they have delivered the product to the store the manager lost one of the pieces. After two month she found it and was delivered to my house. However, it was defected and the manager and the corporate office wouldn’t help get a hold of the manufacturer and they were so unprofessional with me. So, I would not recommend anyone to buy from Lowe’s. Home Depot is much better and professional.
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January 2024 by David Lee
Great plant selections. Love my new bougainvillea!
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January 2024 by Si Simonds' Indoor-Outdoor Gardens, INC
Always beautiful flowers