February 2023 by Lil Rain
Do Not, I repeat, do not go to this liberty tax. The dude that works here does not know what he is doing. He told me and my husband that we were approved for an advance. He gave us the card and we signed all of the papers. A week goes by and we still have not received our money. We continue to call him, and he continues to make the same promise, that it will be on the card in a few days. So we went to the local zephyrhills liberty tax. We told them what was going on. They got the guy who worked with us on the phone, had to instruct him how to do his job and look up our info on the computer, and they told us that we were not approved. A tax company should not be allowed to make false promises. It was their mess up, and they should fulfill that empty promise that they made. It is clear that they misinformed us just so they could get that $200 out of our tax return. I will never file with this company ever again, nor will I refer my family, friends, or business associates. Please do not go here or you too will be exploited like me and my husband were.
