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March 2024 by Frank Monroe
Both ladies were amazing and made my transition very smooth. Thank you to the both of them. They made my engagement extra special. ❤️
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March 2024 by Lindsay Blevens
Wonderful experience at this location! Lily was so great and helped me create the most beautiful engagement ring and band to match. She was so kind and went over and beyond to make sure I was happy with my purchase.Highly recommend this location and Lily!! Overall a great experience ?
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March 2024 by Chelsey Copes
Love this Kay's location! Sabrina was very helpful when my husband and I went there to create a custom wedding band back in 2022. More recently, Lily helped me with an addition to a birthstone ring I had modified for my sister after the birth of her second child. I've had a good experience every time I've stopped in!
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March 2024 by Katelyn Gradford
Absolutely loved my experience at this location! Lily helped me pick out a perfect ring. And had no problems letting me try on literally all of them because I didn’t want to make the wrong decision?.
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March 2024 by Katelyn
Lily is my reason for coming to this location versus others in the area. She is kind, attentive, and extremely well versed when helping with jewelry and repair needs. Thank you Lily for all your help.
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December 2023 by Irene Angelo
Sabrina and Sandy were so nice and professional. They both helped me find the ring I wanted. They are very good at their job. I will recommend Kay’s jewelers to my friends and family.
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December 2023 by Melissa Shepard
Sabrina was the most patient, kind and helpful person ever. She went over everything in detail and helped me get the best deal and utilize the Kay credit card! She’s amazing and I will always go back to her personally! Highly recommend Kay jewelers and Sabrina!
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December 2023 by Manny George
My experience today was nothing short of a dream come true. After being told to call back the next day from Kay online customer service and 3 HOURS on the phone with Kay customer service today, while also being transferred back and forth and hung up on 3 times, I was very upset. I came into this location and was met with Lily! She completely changed the narrative of the situation and did everything in her power to rectify the mistake! I was able to get the ring and band that I wanted, and the BEST customer service experience with Kay that I am used to with being at this location. COME TO THIS LOCATION if you want to be taken care of!
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December 2023 by Mrcool 1
I want to thanks Kristin. for outstanding customer service. I definitely will be coming back for another awesome purchase.
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December 2023 by Jason Burlew
My wife and I had an amazing experience at the store and with the employees! We'll definitely be back for jewelry in the future
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December 2023 by Tiffely Ritchie
We always have a nice experience when we stop in at Kay’s, Lena at the Westshore Plaza location is awesome!
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August 2023 by Mason Miller
I came in to get my watch sized and was helped by Sabrina. She was incredibly kind and took care of my watch so quickly. Thank you Sabrina!
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June 2023 by Erika oxoxo
Had a great shopping experience working with Shianne in this Tyrone mall location she was very knowledgeable nice and attentive to my needs and wants. Go check her out for all jewelry needs and manager Sabrina is awesome as well so you can’t go wrong with these ladies !!
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June 2023 by Ryan Martin
Best staff and service! Highly recommend Shianne! She helped me find exactly what I was looking for.
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June 2023 by Amanda Shaffer
I have shopped at Kay's for years several years and my go to is always Sabrina. My husband/Kids go to see her for the holiday's and she always makes sure they come home with the best gift for me! She is great at what she does, I will follow her anywhere! She trains her staff so well that I have been able to use them if she happens to not be there. Most recently Shianne was able to show me some beautiful pieces that I didn't even know I wanted! Thank you beautiful ladies!
