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“Came to this store after having a terrible experience at the Citrus Park Mall location. Mark helped us and was absolutely amazing. He took his time explaining all of our options and helped us select the best plan based on my needs. Absolutely amazing customer service and will definitely recommend anyone and everyone to come to this particular store, and him as a particular representative.”
“Chi took TIME with my mom & I to try to figure out a deal for my new iPhone. She was on the phone with TMobile customer care for me for almost 30 minutes trying to help us figure out what we needed to do! I wouldn’t have a new phone if it wasn’t for all her help! Thank you! ?”
“Management AMAZING @ Fowler location. I love Carlos but Some employees are clueless, annoying and unhelpful. Your experience will be wonderful as long as you keep away from the young Spanish lady that works there,I think they only hired her to be a pretty face. Very annoying very all over the place very much a headache but everyone one else SUPER SMOOTH.”
“Hands down one of the best Tmobile stores I've been to. The customer service has been one of the main reasons I've been with Tmobile for over 18 yrs and today was not an exception. Estabon at the International Mall Tmobile was professional, knowledgeable, and a prime example of what great customer service should look like. Would definitely recommend this store for any of your mobile needs.”
“For the last 7 months I've been getting help with my phones from Jurrell he has the best customer service skills, he needs a Manager position ASAP; He's very informative about your company and he deserves the best?‼️”
“I just wanted to say thank you, for all the amazing people who work at this Boost location, was having car issues, my phone was dead, i asked if i could charged my phone for 1 or 2 minutes, and i was immediately helped, Great Business and Much Sucess. ?❤️❤️❤️❤️❤️❤️❤️”
“When my phone suddenly died, I went to my local Verizon store, and Amy provided outstanding service, leading to a new phone, and when I had questions, Amy was unfailingly patient. I needed help with transferring the next day, and it was the same great service. Over the two days, I had the chance to observe what must be one of the outstanding store teams in the Verizon Galaxy (pun intended) with Lorenzo and Miguel as managers and the rest of the staff exhibiting professionalism even when I was the only customer in the store for a period of time.
@kevin_zavaglia, I believe we met when I ran either the WCBS or PIX11 newsroom, you are in my contact list, and I want you to know you have an ace team here in Tampa Bay! Your future managers are all in this store!
A big "thank you" to Amy and the "Krewe."
- Bill Carey, former VP/GM, WFTS-TV, ABC Action News”
“Stephanie was very helpful and knowledgeable. We had a lot of questions and even had to stay after closing time because of how long it took to set up a new apple watch. She did not make us feel like a burden and kept reassuring us. She even called other locations to ask about their inventory. This is one of the only pleasant experiences I've had at a T-Mobile store.”
“This is the place that will go above and beyond to help you with what you need! Roman works there and he went above expectations to help me switch from Metro to TMobile. Fantastic person, can't thank him enough! Forgot Metro, the service is horrible,”
“Sadly 5 stars is as high as I can go on this but in my opinion they deserve 1000+ stars!!! Mo and Dustin were AMAZING!! My mom and I came in for a simple question and left with amazing deals on our phones, they were so patient and answered all of our questions with detail. Definitely recommend going to this location!”
“Republic Voice & Data is absolutely amazing. Gabby and Ray are the best. They really care about your Business and VERY VERY professional. Highly Recommended.”
“Went in to add a phone and number to my existing account. The phone number had to be released from a company account. After going through a few technical issues, the employee navigated through it, and we left about 15 minutes after entering the store all set. Great job!”
“Trading in my IPhone 12 for the new 16 Pro Max. The store associate, Jordan, was very patient with me and explained all the upgrade features. Great customer service from Jordan. She made the entire process easy. She is a real asset to the store!”
“Mike was amazing!!!! He helped me find the right phones and the right services for a way better price than what I was paying!! I definitely will recommend anyone to come here very great customer service !!!”
“Backstage Networks has been a vendor I have used for concert, tours, and global events for many years beginning in 2015, for artists like Rihanna, Kanye West, and Kendrick Lamar. I was the production coordinator on many of these tours, so I worked directly with Backstage Networks to make sure that our Wi-Fi and CC TV needs were always ready to rock! I from the United States to Bangkok these guys have always delivered some serious capability.”
“We've had issues with upgrading our Verizon wireless plan and the Disney Plus bundle. After 3 months of going back and forth with customer service, I finally took the issue to this store location. Charity (store manager) and Alexis were WONDERFUL to deal with! Not only did they resolve the issue, they showed me ways to lower our monthly bill as well as activated a new Gizmo watch for our daughter. I'll never go to a different Verizon location again. Honestly it was the most pleasant experience I've ever had and I've been a Verizon customer for over 20 years.”
“I was trying to have my phone transferred from a business account to a personal account. The manager spend two hours working with me as best as she could. I returned back again with an assistant manager, who was very helpful as well. They are very great and I am a fan of the Verizon as the best network.
I was very happy with their service”
Open 24 hours
400 N Tampa St, Tampa
Internet Service Providers
“These guys are the best. They provide awesome technical support and help you to get things working when you come in. This is my first time doing colocation and I am glad I found this company. They are truly knowledgeable in what they do!”
“Terri, the customer service rep. That i worked with was incredible!! She is very knowledgeable and easy to talk with. Once i gave my account # it was smooth sailing after that. I would recommend trying to work with her if possible. With everthing i had to do, don't forget to bring bring ur account # and then ur done as pong as u called their customer service line before going to everything that was documented in that call will be available to her or whoever you work with. Hope this helps and MEERY CHRISTMAS”
Open 24 hours
1801 N Himes Ave, Tampa
Internet Service Providers
“Their service is definitely better than satellite internet, but their speeds are not consistent. The speed I currently pay for I think I might have had for 2 days in a row then the next day the average speed was slower, then good again, then bad again. It's very up and down. I pay for a certain speed and I have never gone a week where I actually had that speed everyday......this is according to my Google wifi system at home. BUT if you live out in the country this is the best option out there.”
“Hubby and I went in to switch over from Verizon to Spectrum, and to purchase new phones. Marcia was amazing. It was a long process dealing with Verizon on the phone. She was so patient and kind and stayed with us helping us from start to finish. Patiently answered all my dumb questions. We had no clue what we were doing, Marcia was absolutely wonderful guiding us through, making us feel confident with our purchases and switching over. Will most definetly go back for future purchases.”
“DEFNITELY MAKE AN APPOINTMENT/RESERVATION ON THEIR WEBSITE. I had a 10:20 appt today. I got to the store at 10am and was our the door by 10:10am. There were a few customers but they had a great Rep named THOMAS! He was walking around helping people sign in, etc. The 2 other customer service reps were helping other customers so Thomas checked in my equipment real quIck and I was on my way! THANK YOU THOMAS!!”
“Set up the appointment to replace a modem that was fried in a lighting storm. Got there, checked in and I'd say within 15 mins I was at the desk exchanging for a new one. Easy in and easy out.
The store itself was set up nicely with various products on display. It was clean and neat.”
“After one week of service, I am very happy with Frontier internet. The price is much lower than the competition. Installation was easy and they threw in extras like a free modem and mesh router system. Internet speed is modesty better than the competition and there have been no outages. Also, there are no download volume limits and I expect to receive a $200 gift card soon.”
10AM - 6PM
610 E Zack St, Tampa
Internet Service Providers
“Frontier Internet has been my go-to provider for quite some time now, and I've got to say, they haven't failed me yet. From streaming movies to gaming online, their service has been consistently reliable. The speeds are solid and I've never experienced any downtime yet. Plus, their customer support team has been responsive and helpful whenever I've had questions or needed assistance. Overall, Frontier Internet has proven to be a dependable choice for reliable internet service, and I have no complaints so far. I will continue to use them until they screw up.”
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“On Thursday I visited the Verizon store on BBD's to have my new phone activated. Hats off to Karyn Hedgpeth for making my phone come to life. She was very accommodating and answered all of my many guestions. She made it a wonderful and stress free visit. Thanks again Karyn!”