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July 2023 by Harmony Shadows
I have mobility issues so have to use a wheelchair anytime I go to a mall these days and the staff at this Hot Topic were super friendly and attentive while I shopped around. Even with being a smaller shop, it's still easy to maneuver around. 10/10 experience going there
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July 2023 by Sassy
Michael from the West Shore Location was so helpful and patient helping me check shipping prices for a gift. He also made sure to hold an item for me until I arrived as I was 40 min away from this location. 10 out of 10 customer service. Made my in store shopping experience pleasant.
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June 2023 by Anthony Tonelli
Staff was super friendly and helpful. I love that they carry larger sizes in store. Us tall peeps need to impulse buy too.
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April 2023 by Joe “JoeColor”
Found a shirt I loved in the window, walked in to get one but they didn’t have my size. The window mannequin had my size and they were nice enough to take it off so I could purchase it, then let me know about their deals. I picked up another shirt and quickly checked out. Feel like I made friends today there. Wish this was my local hot topic.
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April 2023 by Kiy Moore
Jess was super super nice and hospitable keep her around!
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March 2023 by ash day
super friendly staff! makes me feel seen and heard here, wish their stock of anime things would never run out though!!! lol
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March 2023 by Melissa Dresser
Staff were very friendly and attentive, but boy was that store bare!
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March 2023 by Michael Mills
Great little store with helpful employees.
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January 2023 by kevin braun
Nice store clean The work crew was very nice
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January 2023 by Kena H
My daughter loves this store. She's 12. I loved it also when I was younger. Good prices. Good styles. Good customer service.
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January 2023 by Remy Sue
Not a great place to shop at all it is very uncomfortable. everytime I go in to shop there is an old lady named Jess or Jessica with blond hair who is always there following me around like I'm going to steal something and when I ask for help she rolls her eyes at me and has an attitude. Tonight was the 3rd and final time I didn't even make a purchase this evening because. I didn't want to deal with her for another second to cash out. I'd rather drive to Temple Terrace and waste gas than deal with that woman again, everyone up there in TT is much more friendly, helpful and less judgy, but this woman really has no place to judge so idky she acts so stank.
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December 2022 by Rick Legendary
I was there around noon, the customer service rep was pretty rude to me when I showed her my email for in store pick up. she needs to be retrained.
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August 2022 by magically mystical
Great place for finding some novel and interesting
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August 2022 by Alicia Penman
It was good but the store is small and they seem to cram alot into a small space. Seem to be out of alot of things when I went but didn't know until I asked everytime. Need to put stickers or signs on stuff that is sold out
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June 2022 by teargray Wolf
Very friendly and knowledgeable staff willing to take time out to help me look for items even though they didn't have them they looked all around and even in the back to make sure
