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January 2024 by Aliyah Yearwood
I had a good experience until we got to the register and the woman who helped us had a blue hoodie, glasses and a claw clip in her hair. A customer cut us in line to ask about her coupon for donating clothes, and the woman at the register began helping her while we were up at the register. She proceeded to not say a word and help out the other lady leaving us at the register and THEN came back to help us afterwards when we were there first. This is unacceptable and I don’t know if I’ll come back to this store.
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January 2024 by Valeriya Li
This store is closing at 6:49 pm on SUNDAYand when I asked employees if I can use the fitting room the answer was “If it’s closed- it’s closed”. Idk where they get this type of attitude when even Tiffany or LV employees are much nicer
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December 2023 by Jazzua R.
ADDRESS IS WRONG. CORRECT IMMEDIATELY. It takes you to an abandoned road right next to the airport. I wasted gas and time to get there. Please correct it's extremely frustrating.
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December 2023 by Tasnim Mohamed
Nice and affordable price
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November 2023 by Karinita Abraham
I was looking for cold weather clothes and I found what I need and good prices
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September 2023 by Nelly M
Very unorganized and messy store. I saw so many employees working there but no one seemed to care how messy their store was. Having worked in retail for years, this was beyond unacceptable and the fact that none of the employees picked up clothes that were on the floor was just very shocking to me. I didn’t even feel like looking at anything because of how unorganized everything was.
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September 2023 by Tanekia Smith
Excellent customer service. The store looks awesome and very clean. The staff was very helpful. Alfie went over and beyond with helping me look for particular sweaters .Prices are very reasonable at H & M .
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September 2023 by Maria Mccray
I found a spot on one of the shirts that I purchased and all the cashier gave me was I think 5% off wow
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July 2023 by Doreen Mcmahon
Messy, clothes on the floor, all sizes intermingled, 2 cashiers & about 20 in line. Very unorganized, will not go any time soon nor recommend. Big Disappointment ? I used to love shopping here
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July 2023 by Maria Paulina Valdés Montoya
The manager was extremely mean and the cashier too. I ask for price matching for the price in the app and he just told me he doesn’t do that cause is not legal, which is extremely ridiculous cause they do that in any other H&M location and in any other stores that have common sense. They also close the dressing rooms a long time before the closing time and start yelling at people saying we are closing in this amount of minutes, I understand you want to go home but that’s not the way to treat a customer.
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April 2023 by Emmanuel Alberto
Too messy unfortunately for all the wrong reasons clients not been doing anything for assisting the store employees and employees not speaking about it, when customers do or misbehave too improperly.You guys also have the power to see and do something about it. Is losses, shrinkage, waste of money, time, and endurance for the store to always look 100%. Its hard I know it first hand.But if you contributes tours properly training your associates, leads ASM'S to manage their business revenue and little by little culturing people to not create opportunities for double the extra workload. ? it sucks but i love the clothing just cant handle not finding the right items or pieces when visiting.
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April 2023 by Aisha M
I went to an H&M today to buy something for myself also for my granddaughter for her birthday. Looking for these Pokémon biking shorts and couldn’t find her size there was just one pair left so I asked his young lady if there was any more she was really sweet and honest she says I don’t know I don’t work in kids such section but I will find out. Wet in the back and came back with a whole bunch of the Pokémon biking shorts she was very sweet and I just wanted to say thank you so much for making my experience today with H&M so friendly and so happy she deserves a raise
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February 2023 by I Rate
I like this store here at the location but I feel there’s not much interesting for men collections.
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February 2023 by Juan M. Castro
I changed one belt (large for a medium) and they helped me immediately.
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January 2023 by Marilina Alvarado
Today I was visiting the H & M store at the International Mall in Tampa. To my surprise the store was in total disarray on the women's side. Nothing was in size order and there were clothes everywhere, including the floor. I left the store with nothing because going to a store like that is not a pleasure to shop in.