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January 2024 by Behibro Konan
We drove five hours away to purchase. John and Nathaly were very patient. They went above and beyond to make us happy customers. Happy Customers
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December 2023 by monica alvarez
Hertz Car Sales in Tampa exceeded all of my expectations! Jon thank you so much for making BOTH of my vehicle transactions so smooth. I was able to successfully begin my vehicle purchase online, which made coming in and signing paperwork very easy. When I decided that I wanted to upgrade from a Honda Civic to a Chevy Blazer, Hertz was able to put their customer before any policies and fees and made that happen for me! Truely grateful for all your patience.
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December 2023 by Nadia Quintana
My parents purchased a 2018 Toyota Corolla for me through Hertz Car Sales Tampa and the experience was very pleasant. Car dealerships give me anxiety from how pushy and overpowering they are. That wasn’t the case with Jon. He is very friendly, professional and personable. We even showed up when they were closing down (on accident) to pick up my car and he greeted us with a smile and enthusiasm. (Even though he probably wanted to go home) thank you Jon for a pleasant experience shopping at Hertz
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October 2023 by Ruca Rhoton
No haggling and there were no hidden costs. That was the easiest and fastest I’ve ever bought a car and I love it! Our salesman Jeff was honest and helpful.
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September 2023 by Helen Bennett
My sales experience with Jeff was wonderful when purchasing my car. I love my 2019 Chevy Equinox.This is the negative- the vehicle only came with one key, which they told us at the time of purchase. However, what they don’t tell you is that it os a rental key that cannot be copied. They original invoice for the vehicle contains a code that you need in order to have a duplicate key made. I sent several emails to the sales man and attempted to contact Hertz car sales by phone. It’s been a couple of weeks and I have heard nothing regarding this code. This was disappointing since my experience otherwise was wonderful.Having only one key for the vehicle is a huge inconvenience and not receiving an answer from the seller is even more disappointing.
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September 2023 by Noel P.
Hertz was a quick and easy process. We were immediately welcomed in by Jim, definitely recommend him if you want to get a sale done quick and easy. Will be coming back
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September 2023 by Tuan Dang
My family and I would like to thank Jim and his coworkers for such a splendid and happy experience at this store. Thanks to them, we were able to purchase a wonderful car.
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August 2023 by Clarissa Rain
Bought a used vehicle from Hertz- it was quick and easy with the pricing upfront. There weren't any hidden fees and I feel like we got an excellent price for the vehicle. I appreciate that Jim was honest and upfront- he was wonderful to work with!
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August 2023 by Caden
The Hertz website gives you the full price of the car (fees and taxes included) which helped me compare the cost of cars at other dealerships. Jim at Hertz car sales was straightforward, honest, and fun to talk to. I never felt like I was being pressured to buy.A check engine light appeared on my car a day after purchasing it and their mechanic worked diligently to fix it.Overall, I highly recommend buying from them. Their listed prices may seem more expensive but their full prices are competitive as they charge lower fees than other dealerships.
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August 2023 by Adam Bolinger
My wife and I had been trying to buy a good used car and have realized what an absolute nightmare this can be with all of the big dealerships playing a nasty game of surprise fees. We thought we found a great option at Hertz. Through multiple calls, texts, and emails we discussed a car we liked and got the cash-out-the-door price. I asked multiple times to confirm this was correct/ full and final numbers and that there would be no surprises. They confirmed. We thought we were finally saved from the nonsense of all the shady dealers out there.We went into the showroom, had our test-drive, and had our money ready to go. Suddenly we get the price sheet and it was $1,000 more than the cash price we were given, even after our trade in that was not figured into the prior numbers (lowest trade-in value of anyone else we had visited by a long shot). I asked what the heck happened and was told they didn't include tax before. We were very disappointed, but weren't too far off if they would give a respectable number on our trade, we could still get the job done...A manager came out and was very rude. He was raising his voice with us and treated us like it was our fault and refused to do anything else. I told him this could be resolved without angry, but he continued raising his voice and speaking aggressively. There was no apology, there was no effort. Nothing but a yelling manager who wanted to pass their ineptitude onto us, rather than taking an ounce of personal responsibility. We asked for the cash-out-the-door price, they gave it to us, we asked to confirm that was absolutely it, they confirmed... We were duped again by nasty people and treated like garbage in the process. All of this while another customer was in the building to witness.Buyer beware, these people cannot be trusted to treat you fairly and not pull a bait and switch with pricing once you're in the door.
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August 2023 by Adam B.
My wife and I had been trying to buy a good used car and have realized what an absolute nightmare this can be with all of the big dealerships playing a nasty game of surprise fees. We thought we found a great option at Hertz. Through multiple calls, texts, and emails we discussed a car we liked and got the cash-out-the-door price. I asked multiple times to confirm this was correct/ full and final numbers and that there would be no surprises. They confirmed. We thought we were finally saved from the nonsense of all the shady dealers out there. We went into the showroom, had our test-drive, and had our money ready to go. Suddenly we get the price sheet and it was $1,000 more than the cash price we were given, even after our trade in that was not figured into the prior numbers (lowest trade-in value of anyone else we had visited by a long shot). I asked what the heck happened and was told they didn't include tax before. We were very disappointed, but weren't too far off if they would give a respectable number on our trade, we could still get the job done...A manager came out and was very rude. He was raising his voice with us and treated us like it was our fault and refused to do anything else. I told him this could be resolved without angry, but he continued raising his voice and speaking aggressively. There was no apology, there was no effort. Nothing but a yelling manager who wanted to pass their ineptitude onto us, rather than taking an ounce of personal responsibility. We asked for the cash-out-the-door price, they gave it to us, we asked to confirm that was absolutely it, they confirmed... We were duped again by nasty people and treated like garbage in the process. All of this while another customer was in the building to witness. Buyer beware, these people cannot be trusted to treat you fairly and not pull a bait and switch with pricing once you're in the door.
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August 2023 by Kevin Lewis
Jim knocked it out of the park- from beginning to end. Pricing, trade-in, the whole thing. The entire staff was laid back and totally personable. A great experience in the books. Cheers!
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July 2023 by Glori M
Purchased a used vehicle. Great pricing. Excellent customer service provided by Jim West! Would definitely recommend to friends and family.
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June 2023 by Andrew Mason
Jim was wonderful to work with. We were able to test drive a car I had seen online, just before closing. I never felt pressured to close the deal, nor did I feel like I was inconveniencing them for being there just shy of closing time. I needed time to think about everything anyway, so it worked out. I texted Jim the next morning, and he got to work on organizing all the paperwork and such. I came in after I got off work, everything was ready for my signature; I spent about 45 minutes signing papers and driving off! It was a smooth and wonderful experience; highly recommend asking to Jim when you arrive!
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June 2023 by Liam McBride
Jim was a joy to work with and a true professional. I went into Hertz Tampa a bit jaded but knowing exactly what I wanted, and Jim immediately welcomed me. He didn't try to sell me on a more expensive car and always kept his promises, like getting the car detailed and having the keys replaced. He never rushed the process and was honest and transparent the whole way.
