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September 2024 by Lourdes G
Jeanette provided outstanding customer service. She was very professional and knowledgeable with regards to our needs & preferences.
Update 9/6:
Jeannette Fessler (Sales Consultant) has continued to provide our family with outstanding customer service. In addition to helping us select our new recliner couch a few weeks ago, she has effortlessly assisted with problem solving to ensure that we receive the top quality pieces we purchased. Other team members at Northdale have also been a pleasure to work with to include the ladies who complete orders & payments.
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September 2024 by Sharon McCallum
Exceptional customer service as well as product. Suzanne and Dan, the manager, were great help! Great job!!!
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August 2024 by Lisa Nikolich
It was a lovely experience purchasing a bedroom set! We didn't feel pressured at all and took our time deciding what to get.
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August 2024 by Scott Wachtler
My wife and I purchased a three-piece reclining sofa from Havertys about three years ago. The saleswoman, Jeanette was excellent and very professional. At the time we purchased the warranty service from Guardsman. No real problems with the sofa until a few months ago when the electronics seemed to be giving us problems. I won't go into all the details we had dealing with Guardsman because it's not fair to Havertys, but lets just say I WAS NOT happy with the way Guardsman delt with the problems. I decided to call Havertys to see if they could help in any way with the problems I was having. I spoke with Dan, the manger at the store. Right away, Dan was amazing. Instead of giving me the run around like Guardsman was doing, Dan legitimately wanted to help. He looked up my info and saw the issues I was having and saw how long Guardsman was taking. I'm still kind of amazed at what Dan did. He offered to take the entire (almost three year old) couch back, refund THE ENTIRE AMOUNT and allow me to pick out a brand new couch. My wife, daughter and I went to the store over the weekend, met with Dan who honored the refund and let us pick something else out. Once again Jeanette helped us. The new couch (and recliner) came yesterday, they took the old one away and we are very happy. I can't thank Havertys (and Dan) enough for how much they stepped up and went ABOVE AND BEYOND in this situation. We will be back and recommend Havertys to anyone we know looking for furniture. Thanks again, Dan.
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August 2024 by Elise Cox
Brandon is great! I appreciated all his help finding my new furniture for my house!
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August 2024 by Jenny Encarnacion
I recently had the pleasure of working with Brandon Young at Havertys in Carrollwood, and I couldn't be happier with my experience. From the moment I walked into the store, he greeted me, he was friendly and had an approachable demeanor that made me feel welcomed and valued as a customer. Not only did Brandon help me find my dining buffet furniture, but he also went above and beyond to give me the BEST DEAL in town! I highly recommend Brandon. He’s not pushy and he cares about the customers!
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August 2024 by cynthia Davila
Great quality
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June 2024 by kay davis
Havertys has so many beautiful pieces & working withJenna was a joy! Together we decided on a room plan that we’ll enjoy for years.
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June 2024 by Colette Morissette
Excellent experience - exactly what I was looking for. Ron was so helpful, friendly and very experienced with a great sense of humor. Would highly recommend top furniture.
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June 2024 by John Cacciatore
Jenna and Cara were a great design team and they worked together with me to help me find the right pieces !
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May 2024 by diane fleming
Dan & Jenna took plenty of time exploring the description of the mattress I was shopping for. I'm relieved & happy to say they were successful. I totally enjoyed my experience at Haverty's & will gladly recommend this team.
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May 2024 by Joel Laborde
Suzanne is a real peofessional.She was kind and was very knowledgeable.
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May 2024 by David Forney
Ron was a pleasure to meet, no pressure tactics, he let's you do your thing.
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May 2024 by Mary Emma Howard
we found the perfect color for me, and it was in stock to be delivered right away
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May 2024 by K A Cantrell
An amazing shopping experience.
