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December 2023 by Claire Amelio
Tried to move all my funds into their bank. The easiest part was opening the accounts, and transferring over the minimum balance needed. Beyond that, setting up the online accts (with all the errors), transferring money from external accts, ordering checks, customer service, online bill pay - all horrible. If you have an issue and call customer service, you will have to wait until "regular banking hours." Then they will re-route you 5 times before finally getting to someone to tell you they are unable to help. I am moving again, what a wait of time.
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August 2023 by Keith Dwyer
Opened online savings account about year or two ago. After a week or so and back and forth account finally opened. One of the hardest banks to get account opened. Once open everything great for a year or so. I wrote about 8 or 9 checks from this account. I then get a call about them returning a check for paying off car loan. They said can't write checks from this account. On website doesn't say that on FAQ and had no problem with previous checks. I said can you make an exception this check is important and don't wanna be charged more interest. They said nope and didn't seem to care. They cost me about 60 in extra charges and lots of time. They should updated their website and inform people of changes. Also their parking lot is awful super small need to configure it differently. In my opinion better banks out there.
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November 2021 by Marilyn Kagan
FFIB is by far the best bank around. I've used a number of local area banks and credit unions over the years, but FFIB offers unmatched customer service and excellent rates. Their staff is knowledgeable and professional. I was concerned that they only had a Tampa location and I live in Pinellas, but it has not been a problem at all. Everything is done conveniently on-line, or in a pinch...someone will come to you!! I would give them 6 stars if I could!
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January 2020 by The Service Station
Diane is not only super friendly, but she also cares tremendously about helping others. If that's not to look for in a banker, I don't know what is. Diane rocks!
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February 2019 by Most Hachiya
Diane is amazing. Really appreciate the personal and local service provided by Diane and the First Florida team. Terrific product options, free change conversion machine for customers, and cookies!
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February 2019 by Doug Arvanitis
Diane Magyar is extremely professional, knowledgeable, very pleasant and easy to work with.
