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January 2024 by Lanna Belohlavek
There last night. Room had a funny smell. The night clerk was very helpful, but the woman who came on this morning was not. Included breakfast was None Existent! We went down at 7 am and there wasn't even coffee!
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January 2024 by Michael Cipres
This place in general is basically gross. Me and my family got ripped off from the pictures and thought we were going in for a nice stay. Needless to say don’t come here, there is no room service, rooms are very dirty, next to a strip club which I guess can be lit but that’s not what I’m saying here. Wouldn’t recommend anyone to come here.
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January 2024 by Anonymous
Unpleasant Experience and Unprofessional Behavior. Extreme dissatisfaction with the service provided by the front desk night shift lady, ROSA. My experience was marred by several incidents that are unacceptable for any customer:1. **Denied Bathroom Access:** Despite being a paying customer and having driven 12 hours from out of state, I was shockingly denied access to the restroom.2. **Service Animal Needs:** My service animal required water, and addressing this basic need became unnecessarily challenging.3. **Language Barrier and Racist Behavior:** Rosa, racist, started speaking to me in another language, assuming I understood. This behavior is not only unprofessional but also reinforces negative stereotypes. It's essential to recognize that I don't speak Spanish, and making such assumptions is not acceptable, especially in America.4. **Misspelled Last Name:** Adding to the list of grievances, my last name was misspelled, reflecting a lack of attention to detail and customer care.I strongly believe that such behavior is intolerable and warrants immediate action. I will be following up on this review with corporate and reaching out to management on LinkedIn to ensure that these issues are addressed comprehensively.
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December 2023 by Sports Center
The room looked old and smelled bad. Some of the lights in our room didn't work. The walls are very thin, and I could hear someone in the room next to us coughing.The toilet clogged on the very first flush and continued to run after future flushes. Clearly, something inside it was broken.The bed was exceptionally uncomfortable, and it squeaked and popped when I rolled over.The hotel was out of extra pillows that we really needed.Multiple dogs were barking almost all night in other rooms, which was LOUD.The TV channels didn't work at all.Only one trash can in the entire room, in the bathroom next to the toilet.No trash can in the hallways or by the elevator.The breakfast was abysmally bad. Grab and go pre-made snack items only. No hot food at all that we were expecting. This was the absolute worst attempt at providing a free breakfast that I've ever seen from a hotel in all my years of traveling.No housekeeping was provided to our room whatsoever.Didn't use the pool.I would NEVER stay here again.
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December 2023 by Michael Coleman
The hotels personnel make it enjoyable. Both persons at the desk were very delightful and I greatly appreciated that. It is a older hotel in need of a lot of updates, as seen in the pictures, but it fits the needs of many people looking for a hotel at a cheaper price. It is not a hotel that I will rebook though.
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November 2023 by Mind Set
My experience at Extended Stay Northwest Shore Tampa was extremely disappointing. I would strongly advise considering other accommodations. The parking lot turned into a party zone until 4 am, and despite my efforts to contact the front desk three times, I received no meaningful assistance. The front desk staff member I spoke with seemed disinterested and unhelpful, offering the same unhelpful response each time. It's evident that the management and oversight of this property are lacking. If you're looking for a peaceful night's sleep, this is not the place to stay, as it seems to draw a late-night crowd. Additionally, there were issues with a bug infestation, particularly roaches. I echo the sentiments of the review left by Kayy Lee a month ago. I'll definitely be exploring other options, such as the Marriott, for my next stay.
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November 2023 by Dorice Kozak
I see so many people complaining on here how this was one of their worst hotel experiences ever. And I don't see how that could quite be possible. From the moment I walked in, not only We're the staff Completely accommodating and amazing people. But the people who were saying there were completely kind as well compared to the previous Extended stay of America I was staying at In Clearwater Florida. If you have an issue with your room, you bring it up to the staff and Within a day or two, they are completely fixed Or at least working on the problem. There is a nightclub right in back of the hotel parking lot. And matter of fact, it's a strip club, but who cares? But who cares? It's not Like it's an issue at all. The pool is constantly cleaned and always clean. And there's always a spot for your a dog to go to the Restroom. Again, it's the staff that make this place amazing. Special shout out to maria, Tony, It's not everyone's letting enough celine, And a Anary. Paydro the building maintenance man is quite great as well. I'd recommend this Place to anybody. Thanks for your time
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October 2023 by Allison womack
This place is horrible. The main manger is rude and if someone threateds you she won't do anything about it. They get to stay but if you complain a few times about people leaving trash by your door and people fighting at 2am at your door she'll make up a excuse and kick you out. We have stayed here for months and had planned to stay longer but because we spoke up about a few problems we had she kicked us out. Don't go here.
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October 2023 by nicole story
There should be more room service for extended stay to where they give out towels and tissues everyday engagement or they have breakfast and
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September 2023 by Dena Guzman
Only 4 stars based on the customer service, just not pleasant. Rooms were good but the bathroom was dirty and so were the sofa beds's mattress. It was
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September 2023 by kayy lee
This was my worst hotel experience ever. This place was so gross. Checked in, went to my room & immediately checked out. The hotel is behind a nightclub which I didn’t realize. As soon as you get out of your car, it reeks like weed.I could see people smoking weed on the first floor rooms from outside. The lobby was messy - welcome rug probably hadn’t been vacuumed in awhile. Couch pillows thrown around & had stains on it. The receptionist wasn’t present, I had to wait for her. Checked in & was informed main elevator was broken.There was a cockroach in the hallway! Trash in laundry room overflowing & my room was disgusting. The floors had stains on them & bathroom laminate was melted where someone had ashed on the floor.Left & went down the road to Marriott’s Springhill Suites. So worth the extra cash, I felt so comfortable when I got there & the gentlemen were so helpful. Most importantly …it was CLEAN!
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August 2023 by Candice Taylor
Great place to stay, very clean, safe, great staff… Leroy Anderson was my favorite staff member, he welcome me to Tampa for the first time coming there from utah and he told me places to go and I really enjoyed myself. Thanks I’ll be back soon ….Rooms: Very cleanNearby activities: The mallSafety: I felt safe when I was thereWalkability: Everything is close byFood & drinks: Food places all around that you can walk too and a big mall across the street
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August 2023 by M M
Celine was amazing! Great customer service and super attentive. I would definitely recommend this location as it is very convenient and the rooms are clean.
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August 2023 by Cameron D
One of my favorite Extended Stay locations I've been to! The staff was incredibly kind, welcoming, and helpful with all the requests I had. I was impressed with the nicely kept facilities as well. I had everything I needed during my stay and felt right at home. Couldn't have asked for a better experience. Will absolutely be back for another stay!!
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August 2023 by Sunil D
Good for the price paid. Good place for few nights, close to the airport, 1.5 miles from the airport. Only problem no coffee machine in the room or no coffee in the lobby area. I recommend this place specially for the people who arrive or depart from Tampa International Airport. I would give five stars if there were a coffee machine in the room.