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July 2024 by Nicole Johnson
I used Doug for years until I switched to All State 3 weeks ago to save $70/month for the same coverage. Unfortunately, canceling my policy with Doug has been a pain. All State reached out to Doug to cancel my policy, I emailed Doug to cancel my policy, I spoke to one of his administrative staff to confirm the cancelation, and my credit card was just charged for another month of insurance. They said they will reimburse me through check in a couple of weeks, but the whole thing is just annoying and unprofessional.
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July 2024 by Raymond G. Arias
I have been a client of this State farm office longer than I have been married. I have received great service. I would highly recommend this business to anyone in need of auto insurance.
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June 2024 by Frances Reices Morales
Always helpfull .
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May 2024 by Corbin du Mont
We've had State Farm w/ Doug for over 20 yrs. That should say it all. The best!
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May 2024 by Erica Grace
Spoke with Jennifer and asked about a car insurance policy because I cancelled my current one today. I just wanted a quote and she wouldn’t take any info over the phone was insistent on me sending her an email so she could “handle it tomorrow” I told her it was time sensitive as I cancelled my current policy today. I called progressive immediately after and they were happy to help me over the phone and got me a quote the same day.
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July 2023 by Gabbisan
Helped me out a claim thru for a really interesting edge case. Glad I have the pleasure of working with Doug as he’s always willing to share his valuable time with me.
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May 2023 by Carol Piekarz
We have been with Doug at State Farm for over 30 years and are very happy with the service. "Like a Good Neighbor" is not just their advertisement it is their policy. Doug, Ray, and Alysha (sorry if I didn't spell right) have always been just a phone call away and are always happy to help with any of our needs and keep us updated on our policies and how to get the best value.
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May 2023 by Gail Gagne
I have been doing business with Doug MacDaid for many years. He has always put my best interest first and he is first class all the way and I would not trust anyone else with my insurance needs. Thank you Doug and your wonderful staff for all the years of dedicated service.
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March 2023 by Yvette Maughan
I've been with this agency for over 30years and they are amazing. They still cover my mom and kids. Excellent customer service
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January 2023 by Viking M.
Horrible, the worst agency in the state and very kind when they want your money but after closing a business with you they will never help you at all, simply a horrible agency, go elsewhere
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December 2022 by Barbara Skillen
Great customer service, have been a customer over 30 years, Doug and Ray have provided great insurance for my family
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September 2022 by Mike
Very Easy getting a quote thru agent...Got both auto and condo ins in 5 minutes, costing less than Progressive...Agent (Aliysha) was very knowledgeable, fast, and pleasant....Even got a thank-you call from Manager Doug M.
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September 2022 by Gisela Navarro
Great service awesome people
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July 2022 by Matthew FALLON
Recently had an issue with dropped homeowners insurance, Ray at Doug MacDaid's office ( State Farm) , went above and beyond the call of duty in securing insurance, as well as making the process as easy as possible !!
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August 2021 by Irina Hiza
Aliysha, Lady, and Jennifer are far the best! I have been with statefarm for about 7 years and wouldn't change it because of the amazing customer service these ladies provide! They are always so responsive, professional and willing to help! Thank you very much!
