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September 2022 by Arianne Montana
The apartments are very beautiful and modern and the price is fair considering the market however ever since they were bought out by MAA the maintenance has gone downhill. It’s so obvious that common areas have not been cleaned in weeks. (Gym, pool, bathrooms, business center, hallways of each floor, landscaping is a mess) Very disappointing considering these apartments are brand new. Package room is a complete mess. The system is down very often, packages are not scanned, you basically have to guess if your package arrived or not. I love the staff like Aileen and Wayne, they are always here to help, however very disappointed in management.
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July 2022 by Alexandra Rodriguez Garcia
Great place to live! Beautiful brand new apartments designed with great detailed and incredible taste. The kitchen is super specious! The neighborhood has amazing amenities, great gym and office space. They have trash services most days a week and pick up your trash directly at your door. Aileen (from the front office) is great and super friendly!
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July 2022 by Madyson Kennedy
Shortly after moving in, my townhome was infested with ants which could be seen inside light fixtures, my shower, behind my fridge, in my food, and in my dogs food. This was followed by an infestation of roaches which management blamed on my neighbors and "being next to the compactor." Then again followed hoards of ants.Valet trash is never picked up if you live near the compactor, so it is a waste of your $25 per month. After reaching my breaking point being bit multiple times as well as my pet, management's (specifically Eileen's) solution was to purchase Raid. As if that is a suitable long-term solution to the constant pest issue.They NEVER answer the phones. It takes an act of God to receive a response back after being blatantly ignored by the regional Tierra and regional vice president Brooke.I have never been able to feel fully settled in my own home and for the amount of rent we pay each month to live this way, it was all a total waste. I and my family feel consistently feel disrespected anytime we interact with the staff of Cypress Manor and Morgan Group and we look forward to the day we move out.
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June 2022 by John Clayton
My family and I have lived at the complex since August 2021. We have been very impressed with the excellent customer service from the office. Aileen is always helpful and goes out of her way to assist in any way she can help. You can tell by her smile and reassuring words that she truly cares for the people she serves at the complex. The maintenance staff (formerly Roy and now Wayne) have always been available to accommodate any requests as possible too. Nice people!
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June 2022 by kartik reddy kandakuri
I just love this community. Very well maintained with high quality standards and amenities. Aileen at the leasing office, is one of the best I came across until today. She always takes a step forward to help the residents to the fullest extent and has lots of patience to answer all the question anyone has. I would definitely recommend this community for anyone who are looking for a wonderful place with amazing staff to live in.
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June 2022 by Osen Pongen
The apartments and amenities are brand new and the management is great. The property manager Aileen has been really helpful and made us feel at home from day one. Pleasure living here since 09/21.
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April 2022 by jay Janet
Aileen made my apartment rental a very pleasant experience. She helped like no other agent has in my experience renting from out of state. Her responsiveness and communication not only helped with the logistics of the transaction, but also made me feel comfortable and secure. She did extra steps to be more helpful than she had to be and made sure the transition was smooth. Thanks Aileen!
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March 2022 by Andrew Perez
Unfortunately, people usually leave reviews when they have a negative experience with a place or business. I am here to provide the opposite and say that as a current resident, I feel lucky and so appreciative to be living in this community.Not only are the units beautiful and new, but the amenities such as the dog park, pool, gym, and club house are all top notch. I feel as if I live in a resort. Not only that, Aileen the property manager, has to be one of the nicest managers I have come across. She is always positive, accommodating, and helpful when needed. On top of all that, the residents here are all quality folks who are peacefully going about with their life, as well as friendly and respectful when you want to be a little more social.By far the best community experience I have had in my 5 years of being a Florida resident!
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February 2022 by Patrick Figueroa
Outstanding apartment complex. I have been a resident since October of 2021. The pool, work out room and other amenities are new, well maintained and very clean. The staff are outstanding, RE; the leasing office, Aileen is always very helpful and that includes after you sign the lease, she still cares and helps when she can. The maintenance men both Roy and Wayne go out of their way to help when needed and there great guys to talk too. The apartment is beautiful, well beyond my expectations.
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February 2022 by Oshei Williams
Looks like most of the negative reviews are coming from folks that don’t live here and it’s very unfortunate because it is a very nice community and the staff is very helpful especially one of the property managers, Aileen. Highly recommended!
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November 2021 by Hanna XOTWOD
We absolutely love this apartment! Have been here for about a week now! The staff and neighbors are very friendly!
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November 2021 by bonnie laus
Awesome experience! Living here for almost 1 month is fantastic. The person at the leasing office are great, especial mention to Aileen who've been helpful all through out getting these lease possible (p.s. she is great employee)
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November 2021 by James Perez
I have to say for a busy place and working alone on this day, employee Mrs.Aileen R. handled every situation with poise, honesty and professionalism. Her work ethics should be praised. Highly recommended this place.
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November 2021 by Jeff Horner
My roomie and I have been in the apartment for almost a month. Aileen has been absolutely phenomenal in handling questions, requests and all else. The mobile tools used to handle all things with the apartment complex are the best encountered. Thankful for Aileen and the team of Cypress Manor.
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October 2021 by Justine Sailor
We have lived here for over 3 months and have loved it! The amenities are great and our dog loves the new dog park
