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December 2023 by Ricky Feliciano
Got there 5 mins before closing for a quick gift card pick up, closed the door in my face and said they can't help and nothing i could do about it.
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December 2023 by Douglas Baldwin
I've been going to this store for 15+ years. It has had its ups and downs. For the most part, the employees are helpful and friendly. The pharmacy folks are generally nice as well (I think they get beat up a lot), but there is something about the system that makes going to the CVS pharmacy a hassle. I've started going to Publix and have had a much better time of it. That being said, the store is generally in good shape, and now that they have self checkout, I rarely have to wait in a line.
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October 2023 by Alan Nastir
I rarely post negative reviews, but I'm fed up. It's absurd that there's NO WAY to speak with the Pharmacy, instead being routed to "leave a voicemail and we'll call you back." I need an antibiotic refill, and have left two messages today, but the Pharmacy closes in 45 mins, and no call back yet. Fortunately, my Medicare Part D renewal is coming up, so I'll be able to choose a different "Preferred Pharmacy" that I can rely on.
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September 2023 by Liany Castro
Went to pick up my prescription. Pharmacist stated my prescription expired. She told me that she would call my doctor and call me when it was ready. I never received a call, when I went to check on my prescription, the same pharmacist had no answers for me, said sorry my doctors office is closed and I’m hay was it. I sat there for 30 minutes waiting for help. She avoided eye contact with me and kept working on other things instead of trying to help me, even though I stayed I had no more left and could not stop taking abruptly.So disappointed at the health system. People are so careless and really lack empathy.
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September 2023 by Patricia Cao
Unorganized and charged me for scripts my insurance supposedly doesn't cover. Same overpriced script can be found 75% cheaper at pharmacies like Winn Dixie, Publix, and Walmart. My 3 children went to the doctor at the same day, same time, and 3 scripts were called in. Got a notification they were ready but when I went to pick the scripts up I was only given one script that was called in today and a refill that I've denied over and over again for the last 3 years. Possibly longer than 3 years. I was notified last Friday I had a script ready. Even though I asked for my script, in addition to my children's scripts, and handed the pharmacist my Driver's License, I never received my prescription. I just called at 7:30 pm to get answers and a recording said the pharmacy was closed. DO NOT GO TO CVS on BEARSS AVENUE ?
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September 2023 by Emilie Joyce
A CVS team member went above and beyond to help me with a photo issue. His patience and kindness left me speechless! I am so grateful!
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September 2023 by Chris Nicolas
Awful customer service….left work to make an appointment on time for a flu shot and Covid vaccine. Waited 45 minutes after appointment time.
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June 2023 by Linda Hendley
ITS ALWAYS A PROBLEM WHEN THIS CVS SENDS YOU A TEXT ABOUT YOUR MEDICATIONS WITH A PHONE NUMBER TO CONTACT THEM AND NO ONE AND I MEAN NO ONE ANSWERS THE PHONE… IF YOU HAVE A QUESTION OR CONCERNS ONCE YOU GET GOING, ITS BEST TO ASK GOOGLE. THIS OF BY FAR THE WORST PHARMACY WHEN IT COME TO CONTACTING THEM BY PHONE??
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June 2023 by Darren Hacker
I am starting to dislike this CVS very much so. Today is not the first time,not the second time, not even the third time but the fourth time that my prescription has been called in hours before just to go into the store and be asked if CVS can text message me when my prescription is ready. Maybe the pharmacy dept. needs an overhaul.
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May 2023 by Tamara Carrasco
The pharmacy staff are really nice, and very helpful!! They help me with my son prescription and with app GoodRx. Excellent service!
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March 2023 by TyR D
After more than a year of abuse..I'm off to another Pharmacy. The last straw was waiting on the drive thru line for 45 minutes only to pull up to the window and have you close for lunch in my face. !! ?No warning..nothing!! . The other occasions were just outright disrespect from your staff. When I pre pay and give my information to pick up my prescription,why do I have to be told how much it is WHEN I PAID FOR IT ALREADY!! Your staff members need TRAINING. I will be one less customer you will mistreat. Taking my dignity and positive attitude elsewhere. Bye!!
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December 2022 by Adam Matern
“Closed” at 6pm when their website and store sign say 10pm. They locked the door in our face and lowered the shades
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November 2022 by J O
Just had the worst experience at this place. When I got inside, there were no employees to be seen. The customers that were waiting at the register were yelling "is anyone here?" And no one was responding. Finally about 7 or 8 minutes later, a woman shows up. I had a bunch of questions about the picture machine and printing pictures. Not to mention there are about 20 crates in front of the picture machines. I had to physically move some of them to use the machine only to find out the touch screen was not even working properly when you press the screen. When the employee did not know how to help me she called a woman named Rebecca four times on the intercom and the course about 15 minutes because she would not show up. Eventually she did. Long story short, the service was terrible the place is a mess and I was not satisfied with my experience at all it should not take me 45 minutes just to get a few pictures printed. I will go to Walgreens from now on.
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September 2022 by Cheyenne Atkinson
They had the insulin I needed but said they were closing early and even though they were still open when I got there, I was turned away.
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September 2022 by Iris De Santiago
My hometown's CVS never disappointed me and this location didn't either! ? Despite it being busy and rainy, the staff were friendly and attentive. Came to get my shots and was in and out in under 30 minutes! Kudos to the pharmacy staff for providing accurate and efficient service and information.
