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February 2024 by jennifer russo
Great customer service and love the product I purchased!
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February 2024 by Michelle Schulz
I recently purchased a “like new” Louis Vuitton shaw. It is exactly what I was looking for. I love it. I received it less than a week from ordering online. I appreciate as an out of state customer that I had the option to return it within 30 days, if it was not what I expected. I am very happy with my experience.Thank you,Michelle S.
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January 2024 by Sydney Moodie
I tried on two spectate occasions to purchase from coutureusa online. For whatever reason my purchases were flagged and all were canceled. I especially wanted one item, so I made a sezzle, I did not want to use shop pay again as those purchases made through shop pay were canceled. Note, in order to use sezzle you must put in all your info including SSN. I paid for my item through sezzle, but unfortunately hours later it was then canceled again. I called CoutureUsa looking for a solution. The associate told me about my orders being canceled and she did all that she could, which i appreciated. I was still interested in the item and she told me her manager would call me back when she was out of a meeting. SAID MANAGER DID CALL BACK, but in all my years I have never felt so disrespected. SAID MANAGER called me back and said “don’t waste your time and don’t waste your time trying to order with us, we don’t want your business”. SAID MANAGER treated me as WITH NO RESPECT as the customer. I made the extra step to call and pay in another way to facilitate the purchase. I personally have only sold a Chanel bag with Consignment and have never thought to purchase but I thought I would want to try CoutureUsa. I am so displeased. I even asked SAID MANAGER to apologize and she said blatantly she wouldn’t. She was extremely rude and dismissive of me.
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January 2024 by Rebecca Dempsey
I have been a client of Catherine and Couture for many years. Every one on the team is amazing, especially Alina & Amber. Always authentic and always impeccable! Highly recommend!
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January 2024 by NormaJean Summers
Truly a trove of riches. Chanel, Vuitton, Dior, Gucci, Hermes--the gamut WOW. Knowledgeable staff, authenticity guaranteed: many thanks for a couple new treasures. I WILL be back!
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January 2024 by lynnith velasco
Excellent service and the product is true as advertised !
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January 2024 by B Hathorn Barnes
I love the bag but it’s a little too large for me so I’ll be returning it soon.
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January 2024 by Nitzy Adams
Excellent! And fabulous store with excellent customer service ??
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December 2023 by Kenzie Ligon
Amazing customer service and variety of brands offered. Many products look brand new!
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December 2023 by Kate Williams
I highly recommend Couture USA. They take great care in ensuring their products are in excellent condition ready for their next owner! I have purchase from them many times and will continue to do so!
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December 2023 by Laura Porro
Great costumer service. I am happy with all my purchase.
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December 2023 by Jennifer Wallis
Friendly and helpful staff who helped me find a beautiful LV multicolor wallet to add to my collection. Thank you for a wonderful experience.
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December 2023 by Rob
I have been purchasing purses from Couture USA for my wife for many years now. I would highly recommend. Gentlemen if you are reading this, go buy your wife a purse from here. It's a win, win. Always as described, packaged well and arrives on time. If you want it to be a secret ask for the package to be discrete when shipped. Excellent customer service by Couture USA.
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December 2023 by Olga Marty
Excellent customer service and the staff is knowledgeable and very helpful. The quality of merchandise is superb. I am very happy with my purchase and highly recommend this place.
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December 2023 by Tawanda Anderson
Always a pleasure shopping with Couture. I love all my purchases..
