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May 2024 by Honest Trumps
Optician Ken was a delightful person to work with. Always smiling and so professional and kind. He helped my 5 year old son get fitted for glasses and it was a pleasant experience. Thank you.
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May 2024 by Alex Hill
I never leave reviews but the two girls that handled my eye exam today were so rude and apathetic. That was such a weird experience & felt so rushed like they were just pushing me out the door. I had a couple questions about what they were doing and they were both acting like it was so weird that I was asking questions? it was weird. Maybe they were just having a bad day or something but I will not come back here
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February 2024 by Rolfe E.
Fantastic business model and employees that are happy, helpful and fun. In addition they offer great values easily displayed.
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January 2024 by Lex Z.
My husband & I were at Costco located at 8712 W. Linebaugh Ave., Tampa, FL 33625. We each have our own Executive Membership and have been loyal members of Costco since they opened their doors in Tampa. We were there on the weekend and naturally the store was crazy busy, however with the floor layout the traffic of people flows pretty smoothly. I love Costco because you can watch your Costco TV, wearing Costco Kirkland underwear and eat Costco Kirkland ice cream all at the same time! I enjoy the Costco shopping experience checking out their new products and routinely buying my favorite products as well. This store is very well stocked, exceptionally clean and overall the majority of their employees provide great customer service. Unfortunately when we were there over the weekend it was an unpleasant experience. There were two very long lines which is expected at the self check out lanes on weekends. As we were waiting in line a Costco employee asked for our Costco membership cards which we graciously showed him each of our cards with no problem & he thanked us. The issue was when my husband and I got up to the self check out register. I scanned my Costco card first and started scanning my items. A Costco employee, who was a large sized black male named Jewel, rudely came up from behind my husband and I which startled me, he grabbed the hand held scanner and started scanning are large items without our consent. I said "please stop because my husband and I are using two separate cards?" He gave me this dirty look and continued scanning more items and nastily said then get in back of the long line in the other lane, because this lane you can only use one card!" I told him their is no sign stating that and we have been doing this since this store opened, in addition while we were standing in line, the employee checked both our cards and did not tell us to change lanes. Jewel did not want to hear it and starting making condescending remarks about this is how it is now and just plain racist & mean spirited. My husband thought Jewel was a female, I thought it was a male because he had a male voice, male looking body and demeanor. Jewel needs serious training on boundaries and customer service. Nevertheless, I did not appreciate being treated poorly and it could have been handle in a more professional manner. There is no reason to be rude and nasty to loyal customers. As we exited the store, their were no decent boxes to load our over $200.00 worth of groceries and as we were walking closer towards the exit door there was a long line for the heavily armed employee with his highlighter to cross out our receipt (lol). What has happened to Costco's Mission to QUALITY customer service and taking care of their members? This Costco shopping experience was condescending, insulting and down right offensive. I miss the good old days when the Costco shopping experience use to be crazy, chaotic & exhausting in a fun way! :)
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January 2024 by Karla C.
Horrible customer service lady at the self checkout had a horrible attitude with me for no reason and called a supervisor and dismissed me when i was asking her simple question.
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November 2023 by Gregory L.
So I brought my wife's car in to get new tires put on it. I arrived at 10:20 with an appointment at 10:30 at 11:10 a.m. the vehicle was not even in the the garage yet they left it in the parking lot. Then when I question about it I got interrupted and then as I'm standing there while he's complaining about me he and another employee started saying that I had some sort of attitude when all I did was ask a question. I was treated with such disrespect I will never have my family come here again
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July 2023 by Vonny W.
This place was PACKED. Wall to wall people. But in spite of that things seem to flow pretty smoothly. Lines moved quickly and store was stocked well. I haven't had a membership in 12 years since I don't live close to Costco anymore but even the membership desk didn't have a wait. The price of meat was a great price.
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July 2023 by Jonathan Raymond-Lezman
Cindy is very rude. I will update and see if my new glasses work, but she has terrible customer service.
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June 2023 by Anna E.
The staff here are super friendly and helpful! The parking here always feels less crowded than the Costco in Wesley Chapel. They have tons of gluten free choices here, including Jalapeño Chomp Sticks (10/10 would recommend!) and Boom Chicka Pop kettle corn (so good!!!) They even have Alba Bontanica sunscreen that is certified gluten free. I always come to this Costco over the Wesley Chapel location if I'm on this side of town!
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June 2023 by Amelia Welch
Dr. Armitage and Angela were wonderful. My contacts and glasses exams were thorough and pleasant. They answered all of my questions.
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April 2023 by Tia B
Less than helpful.
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March 2023 by Shawn L.
We have been Costco members for a long time but just moved closer to this one. We are here all the time and love the simplicity of the store. You should avoid Saturday and Sunday but I always find what im looking for here and normally at a better price.
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February 2023 by Jill B.
For a Thursday at 11am, this place is a madhouse. The gas took approximately 20mins to get to the pump. Drivers were parked at the pumps all wonky, so other vehicles couldn't pass through. It was so inefficient, which is likely what caused the wait.Inside wasn't much better. Samples were out in full force, which blocks the aisles. Many customers leave their carts in aisles making it hard to weave around. I purchased behind the counter generic Sudafed at the pharmacy, and that was super easy and the cashier/pharmacist was wonderful!Checking out was a hot mess too. At my normal Costco in metro-Atlanta, there is one person helping direct the line at self-checkout - here it was a free for all, lots of "line cutters".Exiting was also a hassle. The sales folk were out in full force. One person selling home upgrades and another with Shaw, they were talking with customers and blocking the majority of the path to exit. This seems like a bit of a hazard in case of an emergency...maybe that's just me.Another difference from "my Costco" is how much carts are left stranded throughout the parking lot and popped up on curbs, instead of returning to the cart corral. While this is 100% lazy and selfish on the customers, I didn't see one person collecting carts while waiting for gas, entering or exiting.
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February 2023 by Maria B.
I am a member since they opened in linebaugh n it was dead in the beginning .I had recommended many of my friends to be a member I spoke highly of costco .I love this place but lately customer service is rude . Every cashier are nice except the door people n the customer service ..
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February 2023 by D Turner
Such a great experience. Ken was so nice and patient with me and my crazy questions. It helped me to narrow down my choices and actually enjoy the process. This was my first time buying glasses here and it was better than any other experience I've had. Everything is included which was a surprise. Glad to have found a great eye Dr. too!!
