Costco Pharmacy is part of a business known for its great value, friendly staff, and simple shopping experience. Customers appreciate the helpful and fun employees who create a positive atmosphere. The store offers good deals, and many find it easy to locate what they need, often at better prices than other places. The pharmacy staff, especially the pharmacist, are praised for their helpfulness and willingness to spend time explaining medication details, which leaves customers very satisfied. However, the store can be crowded, especially on weekends and busy days, making shopping and parking more difficult. Inside, the aisles can become congested with samples and carts left in the way, and the parking lot sometimes has carts left scattered around, which customers see as lazy and selfish. Gas lines can also be long, with wait times around 20 minutes, and the parking lot layout can be confusing, making it hard to navigate. Customer service is generally good, but there are occasional complaints about rudeness from some staff members, particularly at the entrance and customer service counters. The store itself is small and not as well laid out as other Costco locations, with some staples missing and a confusing route to certain sections like the tire shop. Despite these issues, many customers enjoy shopping at Costco for the great deals, friendly staff, and the overall experience, especially those who have been long-time members.
