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November 2023 by Calvin Dillon
Staff is friendly, courteous and efficient. I wasn't left waiting, they answered all my questions, and I felt seen and listened to. Very positive experience.
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November 2023 by jorge contreras
My opinion is that it is one of the few clinics with a lot of enthusiasm and good treatment. I recommend it 100%.
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November 2023 by Ruru
The staff there are great! I had arrived in Tampa to leave for a cruise when I had received a phone call from my recruiter letting me know that I needed to redo a urine drug screen if I didn't want to get my start delayed by a week. I was pissed! Found this lab online, had Compliance schedule the testing, and I was able to pay an Uber to get that completed. I had called ahead of time and fortunately it wasn't busy. One of the nice ladies gave me a cold, bottled water and I was able to complete testing. The staff are very pleasant on the phone and in person, and the facility is very clean and quiet. I would recommend going there to get testing done.
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November 2023 by jorge truck
They were very nice and toke care of me very friendly very single one of them I do appreciate they way they take care of people in there thank you for everything you are doing for me thank you so much great and friendly will go there anytime without no questions ask thank you again
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October 2023 by Edward Osborn
First, I had a 12pm appointment for a medical evaluation for employment. I arrived at 11:45. I was not scene until 2pm. I asked multiple times why the wait and since this was a walk in clinic, the sick people were scene first. If you are going to have sick people scene then you should dedicate 1 day a week for employment screening with no sick people. Second, the nurse did not take my paperwork that I was told to print out from the employer. She stated she did not need it. Because of this I did not pass the evaluation. I received an email stating this. Your company caused me to fail my evaluation. The doctor was perfect, no issues.
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October 2023 by Matthew Landry
Overall, the staff was very polite and once I made it to the back rooms for my pre-employment physical the process went well and rather quickly. Only issue or concern I would state about my visit relates to the initial check-in. My employer uses a 3rd party company to schedule exam likes the one I had at your facility. The 3rd party company representative stated after I had asked if I needed any documentation or reference code said that i didn’t not. The 3rd party representative stated that my information/documentation had been emailed/faxed over the previous day to your facility and all I needed was my printed documents for my physical. When I arrived to your facility I checked in, filled out the required documents, and handed my printed documents. Once completed, I sat for awhile, and then called back to the counter where I was told they do not have a reference code (I think that is the terminology they used). I instantly called the 3rd party representative and they re-submitted the documents/reference code to your facility. I again sat and waited, I noticed many people who had arrived after I (5 people) were being called back. I noticed that my file had been put down on the bottom of the filing system. Two other patients actually made comments that I had been there before them and had been there a while: I feel that i should not have been put to the bottom of the waiting list because of a minor administrative hiccup or oversight that was rectified within 10 minutes (not exaggerating). I spent roughly over 2 hours in the waiting room to be seen. Fortunately, one of the patients told the front counter employee that I had been there much longer and gave me their spot. I was trying to address my observations, which I did calmly and respectfully, but the attitude towards me was dismissive and no explanation other than “short staffed” in the back. I am not suggesting my time is more valuable than others, but I spent a long time waiting when 5 people after my check-in were seen before I… 2 of which were getting physicals as well because they went through the same process as I. Once I was in the back area, everyone was great and efficient.
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September 2023 by tim b
Very friendly doctor and staff. Also very efficient. In and out in an hour with stitches.
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September 2023 by JAMET
Everyone was great everyone was helpful. I had all positive feedback from everybody. If I had a question, they all were more than willing to help me out. It was a very great experience.
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September 2023 by Angie Shappley
Excellent customer service. Very friendly and professional from the very beginning. The doctor was friendly and had a great bedside manner.
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August 2023 by Eliana Lissette
Nurse Ivan was beyond amazing.I never had a hair drug screen before and his friendly personality made me feel less nervous. Front staff was nice and courteous. Facility is beautiful and comfortable. Wait times are reasonable and treatment is great. Overall everyone is quick and efficient.
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July 2023 by George Spoto III
Fantastic service, very professional and courteous. Very prompt and attentive. Great I could get the treatment and medication right at the clinic. I highly recommend.
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July 2023 by Cedes Leon
We waited 6 hours just for a drug screening and physical. It was frustrating and made us lose out on another appt we had set up. I’d suggest just stop triple booking.
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June 2023 by Jon Wierzbowski
I have been working a long time at physical jobs, so am no stranger to Worker’s Comp clinics. I had to take time to say that I have never had such excellent treatment as at Concentra. They are friendly and good at what they do, and have physical therapy on site. It was the first time in a long time anywhere medical that I was treated like a valued person, and not a widget to be completed. Thanks! - JW
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April 2023 by Kevin Burton
I needed a 10 panel drug test asap. I called ahead, walked in without an appointment and only waited 10 minutes to be seen. All staff were very kind, knowledgeable and friendly. No issues!I had an appointment with Labcorp and another with Quest Diagnostics, but the wait was more than 1.5 hours with an appointment. I don't have that much time in a day for a simple drug test.
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April 2023 by Donny Harris
They were polite and got me in quick, but they left me waiting for more than an hour total once inside. 20 minutes for an audio exam and a half hour in a room before they told me I was done and could go. They did apologize and that was nice. They are busy but they do their best I'm sure.
