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July 2024 by Joshua
Walk-ins for starting a business are not accepted and no one is available at 1:30pm, I must wait for someone to set up an appointment to fill out forms.
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February 2024 by Hien Nguyen
My favorite bank! I always receive excellent service and assistance from staff.
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January 2024 by George V. Andreakos
Terrible branch. Unacceptable for Chase and they pride themselves on service. Close this branch. Waste of real estate. You will lose your good customers with service like this.
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November 2023 by yarizelmarie
Made an appointment early for 11 a.m because I had to run to work by 12:15 for a very time-sensitive matter and the lady didn’t get us until 11:40. Appointments exist for a reason. And I ended up having to leave and go to a different branch location who actually DID help me. The service was extremely slow here and they were doing extra steps that weren’t necessary, like double verifying things that were already verified. We didn’t even stay for 5 minutes by the time I had to leave. Thankfully my job understood and I was able to go to a diff branch and they helped us within 15 min. Definitely do not go to this location.
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September 2023 by Patricia Schroeder
Would not let us take money out the ATM machine when we need money to buy something. We lost the sale because the bank was closed Labor Day, and the ATM was not working.
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July 2023 by Dan Pricop
No $10s
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July 2023 by Keith
Awful experience. I was in before another individual and had a few questions on why I haven't received my cards yet and to confirm my name change on the account. The individual then told me to sit in his office and he'll be with me right away and started processing those after me even touching bases with me. Customer service line was better but refused to waive the late fee on my debit card after not sending/ receiving it after these changes we made well over a year ago. Horrible bank client to use and I cant wait to drop the this bankz It is the only one I use that isnt a credit union. Additionally, maybe have a morning meeting with the office on prioritization of words through action. Poor service from chase as per usual. Bravo!Edit: the customer service line was completely useless and issued me cards in a name not LEGALLY associated with me any more and DOESNT NOT REFLECT THE NAME ON MY BANK ACCOUNT. Will absolutely be dropping this client.
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December 2022 by ZinSin Detta
Can't cash a check. Awful
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December 2022 by Kevin Colon
Always a super long wait, I’m changing banks to Fifth Third. Been waiting for 32 mins and nobody said anything.
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September 2022 by Mary McSwain
My little FELLA Johason DeJesus is the sweetest most helpful FELLA ❤
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September 2022 by Teddy Wilkins
no teller windows, d***
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August 2022 by Paul D. Galo
No communication
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July 2022 by Peter Keenan
This is the weirdest location I've ever been to at the bank that doesn't handle money
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February 2022 by Janie Johnson
They need to be reported to the county their sprinklers have been on non Stop for three days there’s a lake in front of the building and nobody’s called anyone to stop it
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January 2022 by Lissney Gonzalez
After being a Chase customer for over 15 years I can say this has been my worst experience ever. I went today to this location with my son to get his first bank account open, and the tall CSR at the second office on the right refused to open the account. Just telling me to go online and do it myself, I insisted to get it open by him, but he just didn't want to help. Of course I will easily open the account online, but I wanted my son to have his first banking experience at the branch and thanks to this lazy employee my son left sad.
