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June 2024 by Arif C. Adams
Horrible customer service nobody’s available. You have to always make an appointment
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May 2024 by Pradeep Kumar
I had appointment with Mahendra Kanaiya. He is a wonderful person, he addressed all my issues very patiently.
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February 2024 by Takoya Pierremont
Thank you so much for the time you took to help me fix my credit card issue. For months I got no where calling customer service but when I came to your Chase you found the issue. Thank you and I will be back just for the customer service and professionalism. The best Chase bank thanks to Lourdes.
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August 2023 by Chen He
Some bank don’t know math
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August 2023 by Nic Rz
Not great.
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March 2023 by Sierra Freeman
I think the customer service at this location was poor. I walked in and no one greeted me or offered to help. A banker walked past me twice without speaking but as soon as the next guy walked in he was helped right away. Also the person after that was greeted. The drive through is blocked by employees cars for some reason. Over bad experience at this branch.
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September 2022 by Simon Roese
This branch has consistent issues with their atm not working.... it is a SHAME such a large company hasnt resolved thisDefinitely needs an audit/corporate visit to see whats going on
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August 2022 by richard freddy
The staff here is really polite but do not come to this location if you need a teller transaction like turning rolls of coins into cash.
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August 2022 by rick colon
Management Vincent and business banker Vivian are extremely rude
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July 2022 by Panju Prithviraj
Met with the vice president.. Very knowledgeable and very helpful. Have always been very pleased with the service and the quality of information afforded to me.
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May 2022 by Justina Diaz
The ATM stole my money. It was never resolved. I have been calling the claims department for weeks. The banker would not help me.
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February 2022 by Carolyn H.
I really did not like this bank when I signed up for it. I was new in the area and did not know which bank I wanted. I asked for a personal loan. They don't have peroneal loans. Because of this I went on line for a loan and got all the money in my account removed. I got out as soon as I could and went to Suncoast. Much better.
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April 2021 by Supun B Attanayake
Cleaner and well kept compared to others. The drive thru ATMs are quite narrow. Altogether a good experience.
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June 2020 by morgan swain
Will never have a Chase account. They refused to cash a check written from a Chase account because it was "a large amount written from a commercial account".
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November 2019 by Corey Henderson
This teams is awful, talking about only a business banker can change an account type from one level to another. This is not the case at any of the other branches I have visited and of course the manager is on vacation and no one is in charge.
