Car Rental in Tampa, FL

“The ability to walk to a specific area, get into a car, and drive away with only checking in at the gate is a phenomenal experience. In addition, it cuts down tremendously the amount of time you spend in a line waiting to see someone for something that is already reserved.”

“I choose Alamo because of all the recommendations and good reviews I had been sent and read ,and also because of a bad experience I had with another company and I wasn't disappointed it's was a great price great vehicle very easy to use pick up and drop off couldn't have been smoother or easier I will only use Alamo in the future great company great service”

“All went very well with our rental car. The Staff was very efficient with check-in and lots of staff in the parking garage to assist with the vehicle both at the beginning and when returning the vehicle.”

“Deysi was very helpful in getting my problem solve...she is very efficient agent..she responded back to my questions with in seconds..Thank you for making my experience with milescarrental remarkable”

“Our church choir rented a 15 passenger high roof van for a weekend retreat near Jacksonville. Unlimited mileage, delivery to church lot in Tampa, pickup back at TPA airport was seamless. Great condition van, too!”

“I have recently purchased a 2023 Kia Soul Hatch Back from the Tampa Avis Sales office ( 10/29/24). I was impressed with the welcome and service I received.

The staff were friendly, very informative and our sales representative Mr Santiago made the experience stress free for me. I was given thorough information regarding the vehicle model and when signing all documents.

I am very pleased with the Kia Soul in terms of model and road worthiness. We traveled to Tampa to purchase the car as the price was more affordable compared to Charlotte County.?”

“Very convenient. Airport design was wonderful allowing access to rental cars, terminal, baggage, and trams in a well organized setup. I fly often and TPA will be an bi annual destination primarily due to the rental car process and accessibility.”

“Dre is a very nice guy and is will to work with people. If anyone asks me where to get a rental I would tell them go to advance rental car and Dre would take care of you.”

“Jordy G is the guy to go to. He will set you up with the best car on the lot at your best price and he will get you ready to go in minutes. He’ll do it all with joy and make everything transparent. God Bless.”

“Rented 3 vans for a youth sports trip. Vans were perfect. Service is what makes the difference though.

Being able to call and speak to their team., before and during the process is such a difference maker. The experience isn’t even comparable to the national chains.

Could not recommend higher.”

“Brandon Collision was great to me! Someone hit me and I took it to them because I wanted to use a Ford dealer. Carlos was amazing! He kept me updated every step of the way and was very helpful in answering all my questions.”

“This car rental company is the best I’ve experienced the rates are great the cars are well kept and clean also the customer service was awesome. I would recommend and definitely rent again in the future ?”

“Always a great experience… I rent here a couple times a month. Always a great price and a great car. I have no problem showing I’m insured. All info IS provided in the terms online AND THEY REMIND YOU VIA TEXT THE DAY BEFORE. Nothing is hidden, the people complaining just don’t read or think they’re above the company’s policy. I’ll keep the great rates on new cars if all I have to do is show I’m insured… no reason to hide that. Next thing you know if they rent to people who aren’t insured and take losses their rates will go up. Why do you think the companies that don’t ask for coverage have almost double the daily rate?”

“This was my first time every needing a car rental. Somebody had rear ended me and so the other person's insurance was going to provide me with a rental car so I wasn't without a car while it was getting repaired. The only problem was my adjuster was saying they only pay for the car rental and not insurance for the car. But who wants to drive a rental car without insurance? Especially with the way people are driving nowadays. So I was on the phone with the lady in the lobby trying to get them to cover the insurance but she kept saying they don't do that. If they didn't cover the insurance on the rental I was gonna have to be paying about $22 a day out of pocket for insurance, that is really not ideal considering this accident wasn't even my fault. I was gonna give up and be carless so I hung up and was like it is what it is I guess. But I am SO thankful to Abigail and Nicholas who were working that day at Enterprise, because they knew my situation and knew how everything works, so they made a call for me and put up a fight and were able to get the insurance to get the coverage for the rental car. If it hadn't been for them going above and beyond I would've been carless for an entire week! Because I didn't know how long I was going to be without my car at the time. I 100% would rent a car with Enterprise again, they have great care and customer service, and are very friendly and knowledgeable about what they do.”

“My mother always used this rental car place only & Kiara & Morgan & Rocky never disappoint!! They're always here to help & always take their time to answer any questions you may have & are more than happy to accommodate your needs!! Their kindness, patience & professionalism exceeds any other rental company OR location!! BY FAR THE FRIENDLIEST rental car place I've ever been to in my life!! Highly recommend this location specifically!!!! ?”

“I rented a nice Hyundai Elantra from them recently. The entire process was easy, and unlike most car rental places this place accepts debit cards as long as the card has a mastercard/visa emblem on it. If I need to rent another car, I hope not to, but I will come back here to rent again for sure”

“(Translated by Google) Use this agency to send a package to Cuba. Good service and my family received the shipment that same week, the employee told me that they ship every week. I recommend them(Original)Use está agencia para mandar un paquete a Cuba. Buen servicio y mi familia recibió el envío esa misma semana, la empleada me dijo que salen todas las semanas. Los recomiendo”

“The staff was courteous, professional, and informative. The process was very easy. They under-promised and over-delivered. The price was right, the vehicle was great. The staff appeared to work well as a team. Nicely done!”

“I had an excellent experience thanks to Everett, our car rental agent who went above and beyond to help us after a long cross-country trip. When our reserved car wasn’t ready, he kindly offered us a free upgrade to a BMW X7 without hesitation, turning a stressful moment into a pleasant surprise. Everett was incredibly kind, outgoing, and attentive—especially thoughtful toward my wife and our 10-month-old, making sure we were comfortable and taken care of throughout the process. His professionalism and genuine care made a huge difference, and we truly appreciated his exceptional service.”

“Jesús is hands down the best… The car that I reserved was not available in this location but he manage to fix the problem and get the car that I reserved, in less then 20 minutes. Best customer service ever !!!!”

“I love renting from enterprise because of convenience and their affordable rates. I've been renting from them for years. This last time though I didn't appreciate being accused of a scratch that wasn't done by me. Things like that should always be recorded in the system to avoid delay, frustration, possible charges, and embarrassment.”

“I did enjoy the services at enterprise car rental however I am not satisfied with the fact that I have not been given my three hundred dollars deposit back to my bank account when I actually turned in my rental a day before it was do to be returned in so to whoever is responsible for returning the customers deposit back to their bank account I will greatly appreciative for that money to be placed back in my account”

“Seriously… SO THANKFUL for this team and this business! Customer service is unmatched and the process was beyond easy and so comforting! Car sales and repairs are NO JOKE and THE CAR VAULT was just the best experience in this hard time! Thank you CAR VAULT!!!! ???☝️☝️☝️”

“I just took my truck to The Bubbly Bull carwash off of Bruce B. Downs for the 1st time. When I pulled in, there was only 1 other truck there and they have 4 bays total. I like to wash my vehicles myself to get them cleaner. They have everything you need there. You can pay with coins or by card. I used the power wash brush and the power rinse pressure washer. Easy setup and everything reaches just fine around the whole vehicle. I spent maybe about 10 min washing my truck and it only costed me $6. Not bad at all. You can spend as much time as you want, it will just charge you for the amount of time you spend. And didn't have other cars waiting for me either. Great experience!”

“Parker was awesome! The vehicle was what I expected it to be and do, no issues what so ever. If the rest of staff is like Parker, I'll easily become a regular at this location. :0)”

“I can’t say enough great things about this rental car location! Every time I visit, Javier Bustamante's customer service is exceptional—from the moment I walk in until the keys are handed back. He is always friendly, professional, and genuinely eager to help. He goes above and beyond to make the rental process smooth, quick, and stress-free. Whether I’m picking up for a business trip or a weekend getaway, the cars are always clean, well-maintained, and ready to go. It's rare to find a location where consistency, efficiency, and kindness come together so well. I highly recommend this location to anyone looking for reliable vehicles and top-notch service. They truly set the standard for what customer care should be! Thank You Javier!!!”

“I had a great experience renting from Avis thanks to Katrina She was warm professional and made the whole rental process smooth and stress free She explained everything clearly answered all my questions with patience and made sure I was comfortable before I drove off It is not every day you come across customer service that leaves a lasting impression but Katrina truly went above and beyond I will definitely be renting from this location again Thank you Katrina”

“Excellent customer service. I rented from this location for almost 3 years continuously. Erin has always been very helpful and I would definitely recommend this location to anyone looking to take a rental. Thank you!”

“Great company, they took great care of me . The crewover on 301 was great and the sales department over on adamo was even better all and all had a great experience with enterprise rent-a-car and sales.......Aaron Troche”

“Well… long story short they were trying their best to make sure that I was satisfied.

Sometimes when we are working, we only have so much leeway in the processes that we are given to work within. With that said getting the rental the manager Christopher, and I believe the other guy was Allan were very pleasant to work with and accommodating. When I return, the car Maygila was persistent and wanting to know what they needed to do to make my next rental with them & to do better.

So here’s a little story I’d like to tell about the third car rental didn’t start off very well.

My shuttle pick up was about 30min late.
When I’m told it will only be a few minutes. I did not expect to wait for an hour for a car. Just to be told that there would be an extra $300 deposit on top of what I was quoted for the rental from the rental call center nor any employee acknowledged before me getting ready to sign and get in the car.

If you are paying with a debit card, you must have other documentation with you such as a utility bill or bank statement to prove who you are and your address? That’s what I understand from listening to another renter trying to get his vehicle while I waited.

This ended up making me miss a day of work because the job has sent money beforehand according to what I was quoted.
Upon the second day to rent the car, then there was a payment issue, and the staff worked that out with me and I am very grateful. As I was beyond stressed, trying to get to work.

The first car had a smell of weed so strong when I opened the door I immediately got a headache. The outside of the car looked like it had been under a tree for weeks with the sap and leaves that were on the car. This car was not clean. I needed a working car, however, even if I was not going on a work trip, I still would not have taken that car. So I was immediately switched to another car.

I explained Maygila as my Shuttle driver home. It would be a extra step but a very big thing for an employee to walk the customer through a car. This is because we are at a time where gas is turning into hybrid and into electric cars. Not everyone knows how to operate them, plus if they needed help setting up their phones, they would appreciate it after all they had gone through to get the car and they would have more peace about being in the car and less frustrated.

I know it would take more time but giving customers peace of mind and feeling special goes a long way. This way the renter is not further aggravated that the car isn’t set up.

My issue was the car was brought around and I could not figure out why I could not start the car! The car was a hybrid and literally makes no sound. It was already on “I think”. So after 15 minutes embarrassingly enough as I got out the car to go ask someone please show me how to turn the car on, the car started beeping meaning, the fob was out of the car and the car was turned on. Now I know how to work a hybrid car took me 15 minutes by myself nevertheless. I know I would have totally freaked out had I somehow got in the car to drive off. Went somewhere turned it off and felt like I couldn’t get the car to start. I know I would’ve been in a panic.
If I didn’t know how to set up my phone in the car, it would’ve been nice to have someone help me with that.

I do understand that the staff is always trying to get out rentals as fast as possible and receive cars and get them clean to get them back out in the most expeditious manner. But these were just my thoughts that I shared with Maygila on my shuttle ride back home.

The way the staff was hustling around. I will say they are putting in a big effort to serve their customers. No one was slough chicken around being lazy. Everyone was very busy trying to serve the renters. Even though there was a wait I am very grateful for all of the assistance and accommodations t”