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August 2023 by Sue G
I love our Bast hardwood floors. This floor is solid oak and beautiful. It is high quality and was professionally installed. This company does a great job
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June 2023 by Israel julca
They macke feeling like family
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June 2023 by Don Sharp
Great customer service!
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May 2021 by Candice Rodriguez
Remiah was communicative and easy to work with thru the process. The team wanted to ensure I was happy and made it happen! Staircase looks great!!!! They are experts!
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May 2021 by Paul Gallo
Did a good job..no problems woukd use them again..
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December 2020 by Marvin Nix
Great hardworking people..Willing to help anyway they can.. Extremely nice customers service skills.. Strongly recommend them..if You do not choose them you miss out..
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October 2020 by Laureen Bagans
Greg from Bast Floors came promptly! He listened to my needs and provided honest advice based on listening to me. He did not try to upsell me and was amenable to my ideas given my budget and desire to not refinish all my floors at this time. Bast was the fourth company I reached out to and the ONLY ONE that got it! I am excited to work with this company. Their timelessness, follow through and service by Jeremy today far exceeded my expectations. He did a beautiful job and was a pleasure to have to n my home. The screen sanding and water based top coat came out beautiful! No odor. Greg came by during the process to make sure all was well. I am so impressed with the quality of Bast Floorings representatives in sales, customer service, technician and product.
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October 2020 by Laura Hart
When we first contacted Bast Floors, we were looking to have our wood floors refinished as is and some water damage repaired. They came out, gave us an estimate and we got on their schedule. Then, in the interim, we started working with a decorator to update our home. Our floors were a beautiful, high gloss Brazilian cherry. She recommended matte and perhaps a more walnut like color. We contacted Bast and they indicated they could work with that. They stained a sample piece of our flooring with several options for us to choose from, which we did.When they actually stained a section of the floor, however, the technician immediately showed it to me as he was concerned it wasn’t taking the color appropriately. Brazilian cherry wood likes to stay red and the effect of the color was very orange (as opposed to the dark brown we were going for). It was also oddly glossy though it should not have been.The team at Bast, from the technician, to the supervisor to our in-office contact person, immediately started working on solutions before I could even ask. Never once was I made to feel like an inconvenient customer. In fact, at every turn we were told “we want to get this right”. Trust me when I say, they kept trying different options over the course of several visits until finally Magic happened and there were the floors we had hoped for looking right back at us. It has been a few weeks now and we LOVE our Bast floors— like we smile stupidly when we see them 3 weeks later.We know in our hearts that no other flooring company would have taken such good care of us and our flooring. The whole experience felt like the best kind of teamwork. We are truly grateful we were recommended to Bast Floors.
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October 2020 by Robert Leavens
Very nice website.Future work
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August 2020 by Corbin N
Amazing products, amazing follow up and customer service. Overall an outstanding a seamless experience.
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May 2020 by 727 Scott
Waste of our time. Young guy shows up looking professional and takes measurements. Then get a quote a week later. The quote was verbal over the phone and it was “15 or 20 grand” nothing professional about the company at all. Three weeks later (which was a week or so ago) my wife reached out to see if they ever got a quote in writing for us and we still have not heard back. Goodness. Why waste not only our time but your time...
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January 2020 by DANIEL MELAZZO
Bast is the Best!! If you need flooring, walls or even ceiling - look no further!!! Matt has over 27 years on business and provide a top notch service for competitive prices. I trust this company and highly recommend it. Come to see their showrooms and you’ll be amazed, they’ve got it all ;)
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December 2019 by Daryll Thorpe
My husband and I had our 1940's original wood floors refinished by Bast Flooring. They did a FANTASTIC job! They kept the character of the floors but made them look like new. Not only did they do a wonderful job on the floors, but they were also very easy to work with. Kayleigh was very informative and patient through all my questions and concerns. I highly recommend them!
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December 2019 by Kayleigh Haight
Best quality flooring and service you can get. Beautiful show room, extremely knowledgeable staff and experienced crews. Would highly recommend!
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December 2019 by Patrick risher
Real wood floors , very informative very professional. Keep up the great work
