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April 2024 by Gaige Rover
Jose (JD) was extremely friendly and helped me navigate the issue I was having by using the the app quickly. Even though the store was busy he took the time to walk me through without rushing me.
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April 2024 by Antonio0528
If I can I would give them ZERO. Long wait barely anyone to help with business deposits. And once you get to the window the ladies have a bad attitude. Horrible place and service.
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April 2024 by Clive Mckenzie (Tampa's Performance Car's)
Great customer service from Keylin Cardet. She helped me with my account and provided great service
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April 2024 by Madelynn Mallari
Amazing service from Keilin Cardet. She assisted with my account and answered all my questions I had. She was very pleasant and professional.
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March 2024 by Demon 93
Worst place in Tampa don’t go to this bank
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February 2024 by Sagi Arconte
Magnificent attention, excellent service and great professionalism from the representative Daniel. I was able to clarify many doubts about improving my management and knowledge in managing my cards and accounts.Congratulations and Thank you.
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February 2024 by maria castellanos
TOTALLY bad attention.
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February 2024 by aleksandros fragkopoulos
Worst experience ever with a bank! They rejected a withdrawal, while we had all the proper documentation. They cost us a load of money. The manager seemed like he was way in over his head. Please, better the service.
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February 2024 by buffalo engineering services
Very bad
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January 2024 by Jeong Ae 정애 Jade Davis
Only one person is working. Waiting for 45 min to get a cashier check. Crazy. Manager doesn't care of customers are waiting for... worst service ever.
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December 2023 by Jeffery X
Great Great Just Great!!!
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December 2023 by Agnes González
I never plan to go to this terrible bank again, first they serve me 15 minutes later than the time of my appointment that I made in advance 3 weeks ago and then everything was worse.
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December 2023 by Katy J
Customer service is really, really BAD and RUDE. I came here a few times because it's near my house. But from today I'll never come here anymore. I talked with that employee at the front man. I want to solve my bank problem, but he said it normally happened, so they can't solve that issue. How can it be?? Then how to solve my issue?? He said everything can be in online, if it is wrong it online they can't solve it. Then why the bank exist if they can't solve it. I can't understand. He looked rudely at me.I solved my problem that I calledby phone to bank of america and that employee helped me, so it is solved. So, I can't understand that man employee in this bank. He said it can't be solve, but other employee solved it. I think he don't want to talk with me, so he said me like that rude. ???
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September 2023 by Sarai Merchan
A Cuban woman served us, she was very rude. Take care of the staff you hire.
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September 2023 by Kathy Garcia
HORRIBLE Customer Service. Wanting to ONLY deposit cash into my father's account (he filled out the deposit slip), teller said "can't do"... after I explained to her that all I wanted to do was to deposit the cash - didn't want to get any cash out or see the balance, she again advised "can't do because I was not on the account." I drove to the Carrollwood Village location, where a very nice professional young man completed my transaction and advised me that the "teller at the other bank did nothing to help rectify my situation." I will be complaining to Corporate.
