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July 2024 by Marianne F.
Very dishonest company! We went to move our daughter out of her college apartment and went inside for only 5 minutes and was towed by this greedy company. Place was empty and NO tow signs were present. Its sad when you go to move someone and your car was towed when your moving items especially because the place was empty and later in the evening. Beware of this predatory towing company.
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March 2024 by Kaneshia Stewart
Went to the grocery store and came home to unload groceries and when I went outside to take out trash I notice my car was gone and saw drag marks, I called the non emergency and they told me how this sketchy scamming company towed my car. When I called they said my car was towed due to me not having a permit (mind you I’ve lived in my complex over 10 years) the very rude unprofessional lady I spoke with told me I did not have a decal sticker on my car and again I told her yes I do. And technically even if I was a visitor after 8am you’re allowed to park anywhere until the evening time. My vehicle was towed at 11:30 am. When I arrived she told me since I was a resident i can use debit (again if I’m a resident why are you illegally towing my car) gave her my license which has the apartment address on it and still charged me $220, then I get my car and mysteriously my decal sticker is gone (hmmm wonder how that happened) then I had some damage from the towing and was told it was already on there. I ended up just leaving and called my attorney instead. Also will be reporting them to the better business bureau. From the looks of this company they’re known for ripping people off.
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March 2024 by patrick fisher
I am a property manager of 2 locations and have been using Autopros towing from day 1 whenever I call for a private impound of someone parking where they are not supposed to they are professional and courteous to everyone. I also use them when our vehicles breakdown or have been in an accident and I need to be towed or need to unlock vehicles with keys inside
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March 2024 by Noemi Garcia
Great experience with this company! Great customer service and arrives in a fast reasonable time. Never disappoints!
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March 2024 by Cool Kits
Bad service experience
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March 2024 by Ryan Kolb
I saw a guy trying to jimmy my door open. Walked down stairs and what he was doin?.. was yawning my truck. I had to call the office to have the tow stopped. I told the guy I just got home and have my air compressor with me ill pump it up right now. He said no it was being towed anyways. I ran up stair got my phone to call the management company. Again there is no office on site. It's a condo I own and it's an HOA. Came back down asked for paper work. Where the tow notification was since there no sticker on my truck. Final rowed down his window had beer in his center cup holders and told me it was being towed no matter what. He pulled up tried towing dropped the sneaker tow on my feet and started backing up. I called my neighbors had them start recording and started to call my lawyer. The say people coming out and lifted the sneaker up and speed off out of the complex. At over posted speed. Still can't believe refused to show me paper work or give the number of who authorized the tow.
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February 2024 by Julianna Diaz
WARNING ⚠️ !! This towing company usually takes cars from private complexes and waits up to 6 hours to file a report with the police or the complex office. This company took my car without authorization and never made the report. After 6 hours my car was located by the police and what this company said was that it had been a mistake, that they would return the car when they had time to do so. I had to miss my day at work, and report all my documents and car as stolen because when they took the car from the complex they did not make the report as it should have, their workers, in addition to not doing their job well, also have a bad attitude, they yell at you and you They make you think that it was your fault!
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January 2024 by Jessica Montez
The absolute worst!!! Towed our vehicle over “visitor parking”. Nothing but a hustle to these people and the apartment complexes are equally nasty for being in business with them. So glad my husband and I will be free of these companies that prey on black and brown communities!!
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December 2023 by Miriam Velez
Excellent service and the staffAre very nice .Highly recommended
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November 2023 by Steve Smith
Stole my 2002 ford excursion. Was notified via 911 that it was towed off property, that it is registered to. No notice. Extorted $230. Starting review for predatory behavior and contracts with the Better Business Bureau, as well as contacting my congressman for the legality of a property mandating a sticker placed in view via the 4th amendment. This is a residence. I’m going all the way up. It makes sense to me if it was out of date registration, it makes sense to me to leave a notice, but to steal my vehicle. No. I’m pushing it up the chain.
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October 2023 by Heather Lawrence
Worst towing company. Lack of customer service and professionalism. Saw tow truck in apartment complex, stopped the driver to see if they had removed the car (thought at first it was stolen as it was just parked there). Wouldnt give any info, acted as if it was someone else that had towed the vehicle. Called for over an hour to find out what location vehicle was at. Was given a different price than it actually cost. Location had no change for payment. Had issues with damage upon pick up and told me it was a civil problem to have my lawyer call them. Juan is absolutely rude, unprofessional, dishonest and shady as they come. His tow yard looks at ghetto as he is.
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September 2023 by Giselle G.
En primer lugar la foto que aparece como Eddie R no es suya, este tipo es un impostor que ni siquiera muestra su rostro real, en segundo lugar esta gente se dedican a velar a las personas para remolcar sus carros, tuve que parar 10 minutos porque mi carro se ponchó en lo que cambié la goma y le eché aire esta gente me veló, subí al apartamento para dejar las herramientas y esta gente remolcó mi carro cuando baje no habían pasado ni 10 minutos los llamé y me dijeron que tenía que pagar 260 dólares, son unos estafadores, te están vigilando y si te encuentras en un apuro se aprovechan, deberían cerrar esta empresa
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September 2023 by William Livesay
Terrible customer service when calling about a car that was towed from an apartment at $178 for a five mile tow. She continually interrupted and even raised her voice at respectful questions and failed to mention the price add-ons that came with waiting to pick it up before 6 hours passed at 4 in the morning. I only realized this after reading reviews online mentioning the same issues. This worker deserves to be fired immediately.Service: Car towing
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September 2023 by Michelene Royal
Horrible company towing?peoples car away for nothing! They will literally follow people into an apartment building you get out of your vehicle and then bam you come back to you vehicle and it’s gone! This company needs to be taken car of by the state and shut down! They are nothing but scammers and greedy as people!
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August 2023 by Steven Slaney
By far the worse company to EVER! They have a tow service that tows residents cars and that is how they make their extra money! Our luxury apartment that has 25 extra empty spaces has visitors full so we parked right next to it and when we woke up it was towed! Both the apartment and the tow company are shady! This is how they fill their pockets to make extra cash!