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February 2024 by shaundria adams
I had a terrible experience
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January 2024 by Mariling Amparo Caridad Maderas
Me atendió el rep Artur con muy buen servicio , profesionalidad, ayuda y buen trato y amabilidad soy clienta nueva y esta es mi opinion.
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January 2024 by Jennifer Jourdan
Please ask for Juan who was extremely helpful and patient helping us untangle multiple phone lines and accounts to get my daughter set up. I especially appreciated the time he took with my daughter to pick a number she preferred.
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January 2024 by Hanna Clifford
Juan went above and beyond to ensure I was satisfied with my visit. I came in to get a new phone and trade in the old one, we had some difficulties in the beginning of the trade in process (I submitted a trade-in order to be done by shipping my phone out). I was worried that shipping the phone could result in the phone getting lost in the mail, and me not getting the trade in value. However, Juan was quick to resolve the issue and went the extra mile to ensure I was able to turn in my phone in store and ease my fear. Juan was very attentive the whole process of switching the phone over and made me aware of promotional deals AT&T was offering. Overall, Juan was a SUPERSTAR!! The best AT&T employee I have met so far :)
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January 2024 by Jared shirley
Had a great experience with Artur! Great product knowledge, quality convo and honesty. The service was spot on. I will be returning to buy other products from him.
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January 2024 by Jared Gleydura
Gordon was extremely helpful in getting me set up with my new service and my new 15 Pro!
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January 2024 by Marci Thomas
My phone had a black screen this morning but one short trip to my ATT store and Gordon had a fast and effective solution. I love this store! Such knowledgeable people and always willing to help.
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January 2024 by Casino Pro
Tengo mucha pena con el servicio recibido en este establecimiento por el compañero Juan el cual dice llevar 25 años para la compañía y no pudo resolver mi problema tan sencillo, el podía hacer algo por mi y no quiso, es difícil para mi entender cómo entre latinos no nos podemos ayudar. Espero que puedan leer esto muchos latinos y no venir a buscar ayuda aquí, la experiencia es malísima.
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January 2024 by Lovely Lashon75
My daughter Erin needed an updated and Heather was there to assist and acted as if she didn’t want to assist even offered another agent to assist us which (Gordon)he was very customer service oriented. Heather processed us handed the 14 pro to my daughter didn’t even offer any further assistance. My thing is you understood the assignment when you took this job so I pray all is well because someone says that Heather look as if she may have been crying about something she went in the back majority of the sale process
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January 2024 by Craig Swanson
Alex did a greatJob with helping us
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January 2024 by Hunter Floyd
I spoke with a representative named Vangi. She was extremely knowledgeable and organized. It was refreshing to have such great service. I didn't feel rushed and was happily taken care of.
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November 2023 by nancy harris
Heither was absolutely wonderful. She was patient, upbeat, empathic, and excellent at solving the problem. I am a very happy returning customer.
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November 2023 by Wilona A.
Barry assisted my husband with getting a charger and he couldn’t stop talking about how great the customer service he received. Barry is a real asset to your company.
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November 2023 by Brittany Stolzenberg
Manny was amazing. He was great to work with! He went above and beyond. He was knowledgeable and helpful and helped fix my issues quickly. Thanks, Manny!
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October 2023 by JUSTYNA WIĘCH
We had an amazing experience with Manny. He was very helpful and was able to answer all of our questions. We definitely recommend working with him!
