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December 2023 by Cody Thompson
I finally broke down and purchased phones for my 11 and 12 year old boys. Joseph was extremely friendly and helpful at adding lines and making sure I had the best plans and discounts. I highly recommend coming to this store for service
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December 2023 by Jane Fleegel
Manny was fantastic! He set up my phone, took time with me, helped an old lady in need. I could not have asked for better service. I went to another AT&T store today left feeling very frustrated when I came to the store both Joseph and Manny could not have been more helpful. I would recommend anyone to come to the North Tampa, 4744 store if they are in need of any AT&T help with products or services. Very happy customer!
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December 2023 by Derrick Stephenson
So me and my wife go in the store to figure out why the bill keeps jumping up and down from month to month after 4 months of the back and forth Joseph sat down and tracked the problem down. He was very professional and I greatly appreciate his calm demeanor
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December 2023 by Phillip MacGirvin
Had an amazing experience with Yanel. I had a bad situation happen to me and he helped me out tremendously. He got me the phone I wanted with little down payment. Thank you so much for all your help!
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November 2023 by Natalie Brito
I am the most content, because I have been struggling for more than a week trying to figure out an issue and no one could help not even the most “advanced pro tech support agent” Joseph was able to help me in just a couple minutes and with a lot of empathy and understanding, I recommend that anyone that comes into AT&T to look for him because you will be received with open arms with a lot of patience, help and I have nothing but the best to say, no stress and actually had fun with the whole situation thanks to him. I will never be going to any body else for any issues.
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November 2023 by Natalia Aponte
Yanel was did an amazing job made my bad day turn into a good day and did everything professionally fixed all the problems going on with the phone with a lot of empathy and happiness. I recommend going to this location 100%.
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November 2023 by Robert Steeg
I gotta say. Tavel and Joseph were absolutely a pleasure to work with. Not only did they make the trade in and upgrade process smooth and easy, they were so fun to talk to! Thank you both for being so engaging and fun for an hour!
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November 2023 by Yoo yop
*****BE AWARE******* DO NOT GO HERE*****Visited the store and was a victim of a Sim Swap fraud and Look up scheme (fraud as well.) Jason P will steal all of your information by swapping your sim and bypassing a 2 factor authentication if you have one and steal your information. This AT&T is hiring criminals and should be shut down. I have seen multiple other folks talk about this as well, but I have a first hand account at being a victim. Jason P is a young teen committing fraud and hacking into innocent people’s phones (such as me.) I was able to get this resolved by going to Verizon (thankfully.) JASON P I WILL BE PRESSING CHARGES, HE IS A YOUNG MALE AROUND THE AGES OF 19-23 USING HIS POSITION TO COMMIT HIGHLY ILLEGAL SCHEMES AND FRAUDULENT DEALS AND TRANSACTIONS. He should be arrested. STAY AWAY.
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November 2023 by Jorge Fernandez
I went to this AT&T location for the purchase of a new phone, I noticed that a employee by the name of Jason P was talking “discretely” about doing sim swap fraud!!! this is unacceptable and y’all need to take action ASAP! I left the store and i’m switching carriers, you people are hiring criminals.
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November 2023 by Karina Marcos
Joseph was a pleasure to work with he helped us as much as he could. He is extremely knowledgeable at what he does, we would highly recommend him !
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November 2023 by Jam Echemendia
Joseph was incredible today. Took his time with us and seemed genuinely interested in helping us and happy to be there. 100/10 experience.
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October 2023 by Nicole Watson
Joseph at the AT&T store is amazing he was so helpful kind and patient. I didn’t think I was going to be able to recover my information but he saved the day and I got a new phone!
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September 2023 by Yanet Leyva
Great customer service. Joseph was really helpful. Highly recommended for everyone
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September 2023 by Laurel Slade
To say that Joseph provided great service is an understatement. He took the time to patiently explain everything, completely set up my new phone, and search to provide the best deals possible for me. I highly recommend Joseph and this store for all of your cell phone needs.
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September 2023 by Maria Cordova
Awesome experience! Great customer service! Made everything super easy!
