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January 2024 by BRAD H
helpful! lots of parts same day, many with waranees
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January 2024 by Katie Carter
I had an outstanding experience at Advance Auto Parts, thanks to Jeff! He went above and beyond in providing not only helpful assistance but also valuable information. Jeff guided me through the selection of the right wiper blades and efficiently installed them. His kindness and informative approach made the entire process enjoyable. I'll definitely be back to see Jeff for any future automotive needs!
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January 2024 by Richard Garcia
I always come to this store before ever going to autozone
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November 2023 by Corina Ruggiero
I’ve been to this location twice now, and both times the employees went out of their way to assist. Today I was helped by Andrew (thank you!) who not only signed me up for rewards so I’d get $25 in cash back, but guided me on choosing the right battery for my car. He also expertly, and quickly, swapped out the old for the new. The whole process took less than 10 minutes and I was happily on my way. While I hope not to have any further automotive needs of my own, I will gladly suggest Advanced Auto Parts to all and return if problems arise. Thanks again Andrew.
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November 2023 by Adrienne Lawley
I always get great, service here and they know their tools
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September 2023 by Seven south222 (Safety steve)
Went to one advance Auto they told me they had the parts. Got there they didn't have the parts. Told me I had to go down the street they had him down the street at the next door. The next door did not have them. Ordered the parts to be delivered the next day. Was told I would be called when they came in. So I sat there and waited and waited until I finally gave up and went down to get my parts. And apparently they have favorites and come in that when even though they're waiting on you they'll just stop what they're doing and go take care of them. And then they Park their vehicles wherever they want to block you in to where it's hard to get in and out of the parking lot. But don't worry I will not be back.
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August 2023 by sarah m.
We had an issue with a recently purchased item, Kelly was very helpful, will definitely return.
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August 2023 by Susanna Cao
Every single time I’ve been here has been excellent service. I had Andrew help me a few times now and he is extremely knowledgeable and helpful with my concerns. The rest of the staff also goes the extra mile to assist me with any troubles that I have with my car. More than happy that I can go to a reliable shop.
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July 2023 by Brian Gonzalez
This AAP has the absolute best customer service I've ever come across. I would like to give a special shout out to team member Drew for going above and beyond in helping me fix my broken headlight. I will 100% recommend this store to friends.
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June 2023 by Charlie Militello
I've been coming here for years and always had a great experience. Staff are friendly and helpful. I was in there yesterday and (Jeffrey?) replaced a dying battery in my car. He went the extra mile and spent probably 30-minutes scrubbing build-up off the terminals in my old car, commenting that he "always tries to leave things better than he found them." Price was excellent too. My mechanic was going to charge me over $100 more for the same battery and installation.
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May 2023 by Anna Bertucci
James and Drew were absolutely amazing! Drew went above and beyond to help. He located parts and replaced a defective part and made sure I got the best deal available. I appreciate them taking the time to make sure everything would arrive on time. I always go to the same location because I always get great service there and everyone is so helpful, knowlegeable and friendly. Thank you again Drew and James!??
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April 2023 by Doug Fuller
I go to the advance Auto across from Britton plaza and the people are always excellent and helpful.
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April 2023 by Julia Licona
I went to this location for help reading my service engine code. I was greeted by a man named Andrew and I politely asked if someone could run the diagnostic on my service engine soon light. Andrew immediately shut my request down and said they only do “check engine lights” and that my service engine soon code was related to oil or routine maintenance. I explained that I only have the one service light and I have a separate oil light, asking if he could run the code. He shut me down again insinuating with a sarcastic smile that I don’t understand my own vehicle. This is not the first time I have been to this location and been spoken down to by this man. Luckily we were able to have another worker Kara help us, and she ran the diagnostic. She was very kind and helpful. However I must leave this one star review because Andrew is the worst example of customer service I have ever encountered. 0/10 do not recommend this location for basic services.
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April 2023 by Jana Grant
Great service here! A special shout out to Santos for getting my side view car mirror properly replaced. Thank you!
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April 2023 by Alita Mehaffey
This was one of the worst experiences I’ve ever had at an advanced auto parts. Andrew was very unprofessional and right off the get go it was like he was wanting confrontation. When we first went in we had to wait five minutes for him to even come out from the back. The other employee (Kara) was outside helping a gentleman with his car. When he finally came up front to help, we asked him if he could run a diagnostic on a service engine soon light. He immediately shut us down and said that’s for an oil change. When we explained that on this particular car, it’s the same thing as a check engine light he disagreed with us and made it seem like we didn’t know what we were talking about and basically didn’t want to help. Thankfully Kara was there and was able to ACTUALLY help us. Unfortunately because this was such an unbelievably bad experience I wish I could leave a 0 star review.