Advance Auto Parts is a store that offers car parts and services. Customers have had mixed experiences. One customer was disappointed that the store did not test the "check engine" light, despite what the website said, and experienced long wait times and miscommunication. However, another customer received helpful service after placing an order, with staff resolving issues and taking back a battery that was not the original. The store’s manager was highly praised for caring about customers, providing quick and easy battery replacement, and delivering the best service ever. Overall, while some encounters involved delays and confusion, positive experiences highlight helpful staff and good customer care at this location.
My car battery died right as I was leaving for work. I was in a huge hurry, but certainly was not expecting them to install it faster then I could pay for it. I was back on the road and wasn't even late to work!! Thank you all for your help!! Highly recommend!!
January 2026
Casmel (general manager) and Jacinda are very friendly and extremly knoledable. they helped me wirh my car and solved an issue thar my mechanic couldnt even figure out. ill make sure to come to this Advance from now on. thank you
August 2025
Went in for a check engine light. Husband said to get the sensors for the code it was advising but the store associate saved me money because he said he would prefer me get a mechanic to verify which sensor so I know which one to buy. That was very thoughtful & I would definitely recommend this place to anyone with a code... read full comment
