My mother’s alarm wasn’t working for 11 months and ADT didn’t inform her or give her a refund. Gives a false idea that she had security that her home was protected.
September 2023
Attempting to call to get a simple question answered is like pulling teeth. Even the direct office line goes to the 800 line. I just want to know if after cancellation, do you come and uninstall your equipment, including panel? we do not want any further charges.
July 2023
Worst customer service and biggest group of idiots I have ever delt with. There is not a single person there that can help me to get my camera system fixed! Do not use ADT
