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May 2024 by Jeffrey Lustberg
I requested a map for Rome. After a month of waiting it never came. There are no more travel books. With a new car AAA is virtually useless to me.
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April 2024 by Juan Chaves
Went in for a simple IDP, took ages… multiple errors on simple data input, plus some staff are rude and incompetent. Stay away if you can.
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April 2024 by yvette berish
I have been on hold for 40 minutes and still have not spoken with a human.
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April 2024 by Grace Mills
Lynn, at the customer service counter, went out of her way to send me the "WORLD " map I've been trying to get for quite some time. She remembered my request and actually contacted me about it. We need more Lynn's in this day and age. THANK YOU, LYNN!
G.Mills
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April 2024 by Patricia Mcconnell
Always quick with any map I need. Travel info is great too. We've been assisted by Kim while making tour plans, and she's been very helpful, and accurate with her advice about details like gratuities, insurance, money exchange, phone charging, electrical usage, weather, etc.
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March 2024 by Jeffrey Simmons
Excellent customer service always ??
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March 2024 by Jack Beredjick
Great staff. Very helpful and accommodating. Wish you still had suitcases for purchase.
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March 2024 by Christa Garoutte
An AAA insurance carrier rear ended my vehicle and I filed a claim online. It has been over a week and still no contact. I’ve had to initiate everything that has happened. Highly disappointed
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February 2024 by Real Estate King
On site sales person needs to retire
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January 2024 by Dr. Arthur Becker-Weidman
I called 3X and the person said he'd get me an agent and get right back to me. He never did. I've left 2 messages, no call back yet. This has to be the worst customer service I've experienced in years. I also left a message for the manager, a Mr. Rohas I think, again no call back. I suppose my only option is to get my condo, auto, flood, and umbrella insurance from another provider instead. Luckily my AAA policy does not expire until May, so I've some time to shop around for better customer service.
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January 2024 by Jordan McMullen
Susan, at the front desk, is a freaking doll. She was so kind, warm, and efficient. Went in for an international drivers permit and was done in 20 minutes or less. She was personable and seemed to throughly enjoy helping others
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January 2024 by Adriana Rosales
I scheduled twice for a towing services and they never showed up!!! So why paying for a service that you are not going to benefit from!!!
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November 2023 by Augusto “David Jr.” Robles
I was helped immediately great service
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October 2023 by Jose Santiago
Excellent service
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October 2023 by matthew fields
Great people
