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February 2024 by Henri M.
Been a faithful member for 20 years. finally required their services when car broke down in the middle of an off ramp during rush hour in Orlando FL traffic. Notified them we were in a dangerous situation. They promised to prioritize for this reason. That was 4:11pm. By 7:10pm, after numerous increasingly panicked phone calls,(they assured us they were 7 minutes away), we gave up and called a local service who were fabulous. 7:12 AAA tow truck called saying they "just got the call and could be there in 40 minutes". The police officer who stopped to help us asked us if we had AAA. he informed us that he encounters many people who fall for their roadside assistance scam and are stuck waiting for hours and hours, often in dangerous situations. I will echo his sound advice....DO NOT WASTE YOUR MONEY
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February 2024 by Elsa Ciucio
Staff is courteous and professional. They explain what was done and needs to be done. Comfortable waiting area.
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January 2024 by Suzanne Williams
Staff of super helpful and friendly and help me get my handicap tag in a timely fashion.
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January 2024 by Jim Foody
Had to do some DMV stuff and I was in and out
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January 2024 by Israel Navarrete
Excelent service
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January 2024 by becca c
the tax collector section was quick and painless. ms. Nancy was very kind and very helpful. thank you!
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January 2024 by John R.
I DO NOT recommend AAA except for towing services. I will NEVER buy a battery from them again. I have a warranty on my car battery that AAA refuses to honor. The battery was purchased and installed by Pete's Battery Service through AAA in Tampa on 3/22/23 and my mechanic has informed me that the battery is not working properly and is defective. AAA has provided me poor customer service yesterday and in August 2023 when they suggested I try their repair on Westshore Blvd. only to learn that they don't do any electrical work on cars. Then I wasted another two hours that day having to wait for another tow truck to take me to another mechanic. Very bad customer service from AAA and their subcontr wouldn't even let me ride in the tow truck when he towed my car back to my house. I had to take the bus back although he was taking my car directly to my house. Just another example of the terrible service I have received from AAA. My service rating to them is a low 1.5 out of 10.
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January 2024 by Pamela Salmon
Very quick and very professional associate.
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January 2024 by Kim Willingham
I always go to the Tag office that's inside....They always have quick & fast service.
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January 2024 by Stacy Disler
Got a passport photo taken here, fast and easy.
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January 2024 by Carlos Diaz
Very quiet place, excellent employees, fast service.
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January 2024 by Liz Ziherambere
When my car stopped on me. The AAA recommended this place. The staff were very professional and honest
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December 2023 by Trey L.
I go to the DMV a lot since I'm constantly buying and selling vehicles and this location is my favorite. Unfortunately today they gave me the worst experience. I'm transferring a title from out of state and they had to check the vin on my truck to make sure it was accurate. The vin was visible to anyone except the officer they had there that checked it. I made her look at it twice because I say all the accurate figures but she refused to agree even though the numbers on the door matched too. She decided I had to go get the truck inspected now, taking hours out of my busy work week and holiday celebrations to get my vehicle switched over when any other dmv would've done it seamlessly. Horrible experience and wrecked week thanks to their service
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December 2023 by Cliff Welch
I'm went inside to take care of a problem with my license tag. Someone has stolen the 24 sticker I had on my license plate and I had to go in and have it replaced. Very easy but I did have to wait a decent amount of time.
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December 2023 by Toy Pelaez
Being a member since 1977 ,should say it all. Service is important to them . They did a safety check and it was very helpful for my car's future maintenance .
