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December 2023 by hana ali
Think twice before you book with this company. They’re unreliable. They won’t show up on time. They were 10 hours late to a scheduled move causing many hiccups for their clients. Once they arrived to the house, They were no help with lifting the boxes, their moving truck was half full already, and one of the employees continuously paused to be on his phone. They made a foolish attempt to milk the clock for more money. Absolutely terrible company. They were not 2 friends at all.
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October 2023 by Zulema R
I wrote this review on ****** in June 2022 and shocked by these 2 negative reviews, I just had to re-post my positive review here, especially since I plan to call them AGAIN. That's how much I loved their service. BTW, they DID tell me, up front, about their 3-hour minimum and the cost of their truck. I just hope their prices didn't go up too much from the last time I used them. Still, I HIGHLY RECOMMEND THEM. Anyway, here is my full review as posted on ****** last year:The short version, for those of you who want the bottom line and don't read long reviews: I had an awesome experience with 2 Friends and a Truck and I highly recommend them.For those of you who like details: ****** is such a pleasure to work with. I don't know if she is the owner, but she took ownership and showed interest in working with me on my last minute move and followed up without leaving me hanging. She is friendly, with an upbeat personality and professional. From the sound of her voice I imagine she was smiling the entire time we spoke.The crew she sent over, **** and ****, were absolutely awesome! They worked quickly and efficiently and still took the time and care to wrap my heavy furniture. They were especially careful with my 70" TV. I recommend you get an appropriate TV box, but I was pressed for time and didn't have one. So they improvised, using a workout mat to protect the screen and extra material to keep in stationery during the move. I mean really... They treated my stuff as if it belonged to them! That's above and beyond quality service.I highly recommend Two Friends and a Truck for your next move! In the past 20 years I have moved 8 times, so I know a thing or two about movers who have damaged my furniture, hit me with hidden charges, and caused major stress. One mover DOUBLED my quoted price and held my furniture hostage on the truck until I paid. So... When I say 2 Friends and a Truck are honest, reliable, friendly, and professional, I say it from experience.
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September 2023 by Jurdina Lamour
Great service. I booked my service last minute and they were able to service me the next day with no issues. They manage our furniture with care, and set up our furniture in our new how based on our preference with no issue. Communication was fluent throughout the service and we are very pleased with our service. Will book again.
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August 2023 by sawsanabu
I had a great experience with 2 friends and a truck. They quickly found me a time slot and took down my details of what I wanted to move. They confirmed with me before coming and came on time. Everything was efficiently wrapped up and moved and placed where I wanted in my new home. They were very careful and assured me that nothing would be damaged and nothing was. Very good and easy experience. Thank you.
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August 2023 by Jonathan Isaac
Although it ended up pricing just beyond our desired budget, it was a super smooth experience booking & moving with this company!The movers (Ryan and Malik) were exceptional with wrapping everything carefully, as well as moving things cautiously. We highly recommend them to anyone in Tampa Bay!Thanks again, Sophia and the 2M team! ?
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June 2023 by Aileen Collins
2 friends and a truck provided an amazing, quick, and safe service for me. They were able to safely wrap and tape all of my belongings from my home and move it to a storage trailer. No damage was done to anything. The guys were very nice and caring. They made my difficult move way easier for me. I will definitely use them again when I get my new home.
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June 2023 by Megan Sens
I used them to move across town. They were very detailed oriented and out things all arrived safely. It took almost exactly the amount of time quoted. They were quick to respond, and I would use them again.
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June 2023 by S G.
The employees were polite. They were helpful, via the phone and making last minute arrangements to be retained for my move. However, they were over an hour late and they moved slowly. I moved from a tiny apartment into a storage facility less than 10 miles away. The process took 6 hours and I'd already packed my furniture. They elected to rewrap some items without consulting me and I know that it prolonged the moving process. There was a delay that I created (1 hour) and was happy to compensate them for their time, nevertheless, there was not urgency and/or vigorous work ethic, which resulted in an excessive final cost ($1000). I've moved many times and have not been charged such an exorbitant fee. I endeavored to convey the need to expedite my move; however, they maintained a very slow momentum. Perhaps, it was a desire to protect my property; however, I believe that a deliberate slow-pace was utilized to pad the cost. Again, they were polite, my items were not mishandled, but the process was outrageously costly.
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May 2023 by Jasmine Parker
I was quoted $4k to move to Atl, Georgia, (1 bedroom) Having the funds available still and this would not be feasible. I have a family member moving from New Jersey quoted at $2k. Thank you for the quote please consider all factors before you decide.Update: Sophia responded to my text and stated how much she didn’t appreciate my review. As a small business owner myself, the response was unprofessional and if she would have provided a detailed breakdown via email or a text such as she graciously put on a review response to a potential client this would have been updated to an positive one. I’m appalled on how this was handled and would not recommend to my other clients.
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April 2023 by Anne Centeno
Great experience. They were flexible with me when my plans changed. They arrived as expected and finished quickly. It was a whole house move with 5 adults, I expected a nightmare, but it worked out well.
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April 2023 by Absolute Serenity
I used their services just recently, the movers were prompt, very professional and helpful. The dispatcher that actually booked my move was amazing, she was very informative and was able to work with my time frame. I’ll use them in the future for sure.
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March 2023 by L.K. Morey
We used 2 Friends and a Truck to move my elderly father from his apartment to assisted living both units in Tampa. The move was so easily scheduled and the service was impeccable! Ryan and Malik were beyond awesome on moving day. They took extra care with all my father’s belongings and were so helpful.They definitely made what could have been a stressful day not stressful. I highly recommend.
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February 2023 by Steve Critchfield
I had booked 2 Friends and a Moving Truck for a quick local move in St Pete inside the same apartment complex where we live. There price and responsive was exceptional in getting the information I needed. So, I booked them and gave them a $100 deposit to reserve the date. However, we changed our mind about 4 days before the date so I contact Sophia. Sophia was understanding and she quickly refunded me my $100 deposit. I would not hesitate to recommend this company to anybody looking for a local move.
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February 2023 by Savitri Singh
My move with two friends and a truck was excellent. Sophia was professional and very accommodating in preparing my estimate and scheduling my move. Ryan and Malik was awesome on moving day. They were on time and made sure everything ran smoothly during the entire move. I will definitely be using them again. I highly recommend!
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January 2023 by Jeannette
I have to start off with saying that Sophia was great, very responsive and helped out with all of my questions, even the ones I didn't know to ask.Now on to Ryan and Malik, they were outstanding! They arrived early, were very careful with all of our items and they were fast. It was one of the easiest moves I have ever done. Thank you so much.
