“I came in the morning and I got an appointment for open my business account. The representative was Nerisa, she was amazing with the whole process. She explain me everything, and help me with all about the new setup. It was my first time working with Chase and it exceeded my expectations. Thank you for the service today !”
“The employees are nice here...
Todays cashier helped me with some questions I had! She was helpful even though it was going to be almost 5 pm. closing time when she finished with me, when I noticed, I was her last customer. Thanks! For your assistance”
“Each and every time I've been to this location, I was treated as important, like they truly cared to give me great service, went out of there way to do that. I'm amazed each time I go there. Hope it never changes.”
“BoA branches are usually pretty similar so reviews don't change much excpet for accessibility and staffing. I rarely visit branches these days but BOA is one of my banking spots that usually have me visiting the branch. It also seems that BOA is continuing their branch consolidation. Happily this spot is not far from me. This spot is right on the corner of University and McNab and they have their own lot. It is very easy to access from either side and it's an easy in and out. It's also very accessible for all with the long ramp here. My only current issue with banks theses (I am a former banker) is that they working with fewer people in their branches as so much information is available on-line. The issue is that i'm at the branch because the information I need or task I want to complete cannot be done on-line. The branch staff is extremely courteous and very helpful. It is a pleasure to come in here and always want to complement the staff on a job well done, especially during these very challenging times. KUDOS to the team at Bank of America Financial Center”
9AM - 2PM
3833 W Commercial Blvd, Tamarac“Very good experience, at the Commercial Blvd branch, good customer service, in particular Miss Laura and Mr Roberto, they were very helpful; they speak Spanish while other Banks of America do not, thank you for the help provided??”
“We have had nothing but a great experience here at this branch. Ann and Shawn are always so helpful, answer questions, and treat us like real human beings. The tellers are polite and friendly. We see some of the reviews report how "slow" it is here. What we have found is that they don't rush the customer. They answer the questions and try to help everyone. That is one reason we gave a 5-star review. In this rat race world where people become a number and rushed as if they are an inconvenience, this branch truly excels in what true "customer service" is.”
“I’ve been coming to this branch for several years and today I received the best customer service I’ve ever received here. INatalie Gopaul took care of me today and it was such a pleasant experience. This branch needed her refreshing energy. Give her a promotion because she deserves it!”
“Walked in and was greeted and taken care of by Felicia immediately (especially after I had to wait so long at the branch on Cypress). She was able to help me set up a bank account efficiently and effectively as well as informed me of all the best options as well as benefits I qualified for. I recommend this branch for a smooth process. :)”
“Everyone there is great and knowledgeable of what they are doing! They have short waiting periods, even when they are busy I wait in line maybe 3 mins. The manager does a great job”
“This was our first visit to this branch and we couldn't have been happier. We went on a Saturday morning and immediately upon entering the manager on duty (Tanya) came out from behind the counter to greet us. We were there to do a wire transfer so she teamed us up with Leroy who was very personable and knowledgeable. We would highly recommend this branch.”