“I've been coming here for years and with the new owners I can see a great difference and I'm happy with the above and beyond service they offer. I was running late to catch the FedEx Express driver and pulled up as they were about to pull off. She processed my package and I rushed it out the door to hand to the driver but forgot to put some details on the shipping doc. She proceeded to follow the package and made sure it was delivered and informed me the next day do alleviate me of the stress of wondering if all was ok. Great customer service and will definitely continue to ship my packages here!”
“The best UPS store in my neighborhood. They’re super helpful and friendly. Paula and William went above and beyond to help me with my return. The process was quite challenging and frustrating for me, however William and Paula were incredibly efficient with a solution. I highly recommend this UPS store.”
“I needed some repair pieces to my Kohler toilet and had been to Home Depot with no luck because it was not a brand they carried so I went to Ferguson in Sunrise/Tamarac to see if they carried the replacement parts. I had taken some pictures of the back of my toilet because I knew I couldn't determine what the part numbers were. I had Wintavius special order one part and he was very nice. He looked at the photos and then looked up the part on his computer. The whole process took less than 15 minutes. Quick and easy. I then figured out that I needed one more part so I returned to have Ricardo help me in pretty much the same way except this part didn't need to be ordered. He looked it up and then went to the area of the warehouse and pulled the item for me. Once again, the whole process took less than 10 minutes. I highly recommend Ferguson for your unique plumbing needs. Thanks again.”
“Excellent service, very agile and reliable, I like that I don't have to go there, I just have to send by Zelle, send a WhatsApp indicating what I need and that's it, it saves a lot of time and they are very friendly.”