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June 2024 by Adry Nunez
Im sure im no the only one complaining about the service of this specific branch. They never have what i need when I go there. How can a bank not have something as simple as a notarize stamp at hand. Like what happens when a business have a important documentation to notarize? The banker just forgot the stamp at home? Does they even allow to take that to their house.? Ot their simply lying to not do it because their to busy and short staff. Never going back there.
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June 2024 by Keresa Xoxo
Ghetto and ATMs have never worked in all the years I’ve come. Need better management.
5/31/24 update - worse change. High recommend any other bank. ATMS don’t work nor does anything else at this run down location.
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May 2024 by Adrian Tulloch
Easy access
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May 2024 by Marta Rivera
The employees are nice here...
Todays cashier helped me with some questions I had! She was helpful even though it was going to be almost 5 pm. closing time when she finished with me, when I noticed, I was her last customer. Thanks! For your assistance
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May 2024 by Lena J
This branch never opens in time. Plan ahead for sure. It's now 9:09 AM and a line of customers are awaiting while the employees are just now strolling in at their own leisure. Very unprofessional. Be there on time and be ready to operate by scheduled opening time. Who is running this branch?!.
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March 2024 by hammad hameedi
Nobody to help! Sitting for 30 minutes
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March 2024 by Neyami
fix the atm machine, everytime I come it’s never working
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March 2024 by Pretti Crooke
Worst location ever this is the first time I ever had an issue depositing money into an account at the other location I’ve never had an issue but this teller Kelly not only takes long and stands around for awhile doing nothing while the other teller is helping people and clearly gave me an issue depositing cash and the the lady at the door prefers to talk to her Haitian people instead of others because she is Haitian and rude this is the worst location I have ever been to unprofessional and rude
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February 2024 by laura gallego
Worst service ever, and they are racist with people that not speak English, I’m pissed in the way that they treated my mom she went alone because I was working but still they don’t even deserve a 1 star
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February 2024 by Karl Jones
Abysmal time keeping even when you have an appointment. Time to go full online banking.
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February 2024 by Dina Hill
Damn ATMs never work! They know people deposit money between 29th-3rd of every month to pay bills, have the damn ATMs serviced properly, especially since the inside closes at a particular time after people get off work!!! The inside ATM doesn’t even have a place where you can put your card in to use after hours!! This branch is just a complete waste!!??
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January 2024 by SCUBA Diver
The drive thru ATMs are always broken.
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November 2023 by Johnny Yance
I use this bank often, can anyone explain to us why this powerful bank with plenty of assets haven't been able to fix this window. It's been months and nothing done. Can't get to the lobby during after hours. Shame on you Chase ?
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November 2023 by sean frank
I wanted to make an appointment to open a nee account. When I called this branch I was immediately put into an automated system with NO option to speak with anyone. Pathetic that Customers are treated like a commodity in what was a SERVICE business.
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July 2023 by Bona Insurance Group
Jeanette Vega was awesome. she was very professional and helpful. She Definitely knows about delivering a great customer experience.
