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November 2023 by Rolando Lopez
Service and quality in all their products, excellent treatment from their employees, super recommended, I will visit them again
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July 2023 by Rey Catalan
I came to pick up something on Saturday because I saw that the store is open every day of the week in the store's promotional cart. It was closed on Saturday at 2:40pm even though it says on the door of the store that it is open until 7pm.
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July 2023 by Osmar Catalán
Came to pick up a gun on Saturday. The store says it's open Saturday from 11am to 7pm. However, its closed at 2:40pm. They are not answering calls either. I waited/called for 30 min, and no one came. Four more people arrived and left as no one was at the local.
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January 2023 by karl francis
I baught a product from them at the ft Lauderdale gun show. When using it, The item had so many issues, it was completed unsafe. Took the item back to them one week later and the clerk agree that the product was faulty but decided not to do anything about it. Told me that the policy states its not their problem after it's sold. Still doesn't make it right. This will be my last transaction.
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January 2023 by Zion Sampson
Quick and easy !
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January 2023 by Luis Nevarez
Juan David gave me a great customer service experience, sold my gun here and gave me a good price, he also showed me some of his new inventory, highly recommended
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January 2023 by Denise Erazo
Jimena was very professional and made my transaction as easy as fast as possible. i would refer everyone to billion pawn jewelry and guns.
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January 2023 by ramon pazo
I wouldn't recommend coming here, I drove a long distance to buy something from here at an agreed upon price and when I got here the clerk told me he actually couldn't sell the item so low. He went on to offer the same product at more than double the price, when I asked him if he could honor the price we agreed upon, he turned me away.
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January 2023 by Giovanni Thomas
Very Respectful and patient with me. Answered all my questions and always on time.
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August 2022 by Jacob B.
This company it's owner and employees are completely bad for business. For starters they're listed as a completely different company when you look up the address. I came to pick up my gun on 08/22 and they were supposed to open at 10:00am . I arrive to find out no one is in the store and the number on the door kept forwarding my calls. Then I finally get an answer around 10:30 and a guy answers and says a guy called in sick so the shop will open at 11:30 because I have to open it because I am far... time passes 11:30am rolls around and still, no one has arrived so I called the number and got no answer..I called again and the guy says we open at 12 ... DONT DO BUSINESS WITH THIS ESTABLISHMENT
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July 2020 by Tisha Plummer
Juan provided excellent customer service , found exactly what I was looking , they also offer concealed weapon classes so def will be back ?
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July 2020 by Sosa Water
Best pawnshop in the trinity county area, they got the deals you we all are looking for.i am very happy with the service and how they educate you able what your buying!I'm a customer for life,thank you billion pawn for making me feel like family!
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July 2020 by Breyane laws
Service here was excellent! We were greeted nicely and received an awesome deal on our pawn. Juan is the absolute best. Please check this spot out you won't be disappointed.
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July 2020 by Sheron Seide
I had a nice experience there Alex was very very kind.
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July 2020 by WillFox 954
Great service and honest
