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January 2024 by Marilyn Anderson
The associate was very helpful (and honest) when it came to helping me find the perfect frame.
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January 2024 by Norman Taylor
Absolutely a wonderful experience today, Paul helped my wife and I get all taken care of in no time.
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January 2024 by Anne Sansom
Great store with very helpful personnel. They have great choices for frames at every price range. They will help you save by money by doing what is beating !
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November 2023 by Baconman 4.
I had a problem with an arm on my sunglasses and they were able to fix it in less than 5 minutes. Great service and helpful employees!
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November 2023 by Hector Pastrana
I came from Miami to cover (Media) the Seminoles vs Hurricane game when and emergency arrive and I lost one of my contact lenses. From the moment that I contact Visionworks specially Mr. Paul Wilford was a blessing. What and amazing person and professional at the same time. He immediately ask me to come in and took care my problem in less than 5 minutes.Please value great employees like Mr. Wilford it was a pleasure meeting you and help me without hesitation. You have as a client forever.
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November 2023 by Rebecca Colon
Vision Works on N. Monroe St. is a great place to get your glasses. William is always eager to help and is a pleasure to work with. Their prices are competitive and the workmanship is great. I highly recommend!
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September 2023 by Rebecca Lynch
Had an appointment that I waited over a month for. My insurance covers glasses OR contacts. Told staff I was there for contact lens exam. Paid my copay. See the dr she does exam and gives me trial pair to put in. Put them in and while waiting get called to counter and told I owe an additional $205 for the contact lens exam. Told her it should have been covered by insurance. She said it wasn’t (which come to find out was because she filed my insurance for the eyeglass exam that I didn’t need). Told her I would have to come back in 2 days and pay it. She said that when I did then I would receive the contact prescription. She said I could leave as the exam was done. Immediately after I left receptionist called and said Dr wasn’t done with me and could I come back. I went back to office and was asked to take the contacts out so she could check the health of my eye. Get back in the room and she does same test she had already done and said ok you’re through your eyeglass prescription will be up front. I asked her about the contacts she had me take out, she said I could have them back when I returned with the $200 and that if I decided not to return to please let her know so she could throw them away! Sooo they had me turn around and come back just to take the contacts back!! She would rather throw them away then allow me to wear them 2 days to return! If my insurance had been filed correctly from the beginning with what I was asking for it would not have been an issue. Since this is their business practices I will take that $200 they wanted and go somewhere else. I would have been in in 2 days to pay it and they would have made their money but now they can lose money when they throw them out cause they won’t be getting another dime from me. And there’s a nice sign on the wall that says “your vision is worth my time”. Just mind blowing! They file my insurance wrong causing all of this but it’s cool. Called my last eye Dr and got another pair of contacts FREE until my scheduled appointment with them next month. That’s where the $200 will go!
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July 2023 by Girlwithnotalent
The employees and the manager put incomplete address and my contact lenses didn’t get delivered. When I talked to the manager he’s not even sorry, he said what other address did you want to send it to. Horrible horrible service, I’m away deployed for work and because they didn’t care to put the compete address when I called them many times and repeated the address, they still got it wrong. Stay away from this place
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July 2023 by Tay
The staff was very polite and knowledgeable. Testing was also fast and informative. Great experience!
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June 2023 by Kimberly Homer
Paul is great! He was very nice and assisted me with my frame selection and ordering process. The buy 1 get 1 50% off promotion was a definite plus! When my glasses arrived he made sure I was satisfied with the fit of both pair before I left the store.
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June 2023 by Sherri Kight
Fabulous experience. Everyone was experienced and helpful. Great place to get eyewear.
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May 2023 by Mary R.
great customer service and very helpful with picking out glasses. been going there since i was little for annual checkups. love them!
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May 2023 by Catrina Paul
Vision Works of Tallahassee Florida is a wonderful place to go for your eye wear needs!Paul was very helpful with advising me on how different glasses looked on my face!I appreciate his honesty and help!
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April 2023 by Angeli Tominez
I’ve been wearing my frames that we’ve gorilla glued several times because my lenses were still good. So I decided to look for a frame, and thankfully they were able to fit my lenses with a frame that they have! William had very good customer service, very helpful.
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April 2023 by Jonah Hancock
The optometrist here is absolutely amazing. She deserves a 6/5 rating. I've seen her for 2 years now and she genuinely cares about her patients.However, their frames sales team is an entirely separate entity and was disappointed with my experience with the sales team today. I had the misfortune of working with Greg. He's the kind of person that if he treated someone's grandma like he did me today, your whole family would show up to set him straight. Not only did he try to lie to me about prices, he displayed absolute negligence in assisting me in getting the deal that I was eligible for with my insurance. I'm disappointed that he has employment at this otherwise fine institution. He truly has a disregard for the well being of his customers. Ticketmaster has more morals than this man's work ethic. If it weren't for how outstanding every other person on the Dr's side and the rest of the sales team being genuinely great people, I would never return to this institution.The rest of the sales team was top notch and genuinely cared about making sure to provide me with the prices and great service that I qualified for with my insurance. And even went above and beyond.Again, everyone else at this place is AMAZING. However, if you go here, please avoid Greg like the plague. He's the kind of person that I feel deeply disappointed to have ever met, and someone who you wouldn't trust to even just pass around the church donation basket
