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January 2024 by Derek Dust
Great experience, friendly customer service.Strong recommendation.Visited again today and Justin was a huge help!!!
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January 2024 by Kathryn Traff
Dan at this store was unbelievably helpful for to my mother and I! It started with him opening the door for us before we even got out of my car! Mom walks with a cane. We needed to add me to her existing plan and remove me from a plan I previously shared at TMobile. He found us the right plan, the right phone deal for me and ended up saving us both money. He was very gracious and explained things clearly. The entire process took less than 45 minutes. THANK YOU, DAN!
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January 2024 by Pam Cooper
My husband and I were very pleased with the service and attention we received at this store. Dan was extremely patient and instructive as he guided us through the process!
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January 2024 by Aaron W
I had some problems with my Verizon bill that customer service couldn't help with, so I was upset enough to drive to the store to try and get some help. I wasn't optimistic, but I met an employee named Dan Ridgeway and he went above and beyond to resolve my issue. It wasn't a situation that would result in a commission or anything, but he still spent multiple days calling corporate on my behalf until everything was fixed. Please ask for him by name, he will take care of you!!
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November 2023 by Felicia Polk
I had a wonderful experience at Verizon evening Rose Tallahassee, Florida. Nick Allen was very accommodating, knowledgeable and extremely helpful. He even came in on his day off to set up my new Apple Watch which I thought was amazing. This is the best Verizon store in Tallahassee.
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November 2023 by Anna Guillory
The guy helping us was very nice and informative. The process to get my new phone did take a very long time. The reason is still unknown. Upon leaving and the app updating I now see I am being charged more than what was said in store.
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November 2023 by Gunner Maxwell
I had the pleasure of working with Carlos get my new phone set up. Probably the smoothest process i’ve ever had getting a new phone, he was extremely helpful and knew what he was doing. If i ever need to go back to verizon for something i will be looking for him!
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September 2023 by Richelle Gorgoll
The worker Justin helped me and my roommates with a phone emergency! Very patient and organized helped us quickly! Very good worker. Gives the company a good light
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September 2023 by geena gordon
Justin was the best! he helped me so much and was extremely patient
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July 2023 by wil cherry
I was helped by Shanice Henry I would like to say she is magnificent I actually heard her fight for me word by word, I just want you all to know that you all have a great asset working for your company, I was feeling helpless the time I was sitting there at one point because I wasn't getting the needs met, she found a way to push past and achieve a goal that I didn't think was possible...Sincerely Willard Cherry
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July 2023 by KeAundra Moore
I got the most amazing help here! He couldn't bring my phone bill down to$5 but he was still amazing!
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June 2023 by George Andrews
Came in Today and expected to be in there for ever got paired up with Julian as my rep made every step of my experience enjoyable and swift, will definitely be coming back to him if I need anything
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May 2023 by Danielle Williams
I would recommend Ross at this location he is knowledgeable friendly and very patient. Even though we didn't initially purchase at this location he went above and beyond to help my senior parents with their phone issue never trying take advantage like other places have.Thank you Ross!*****
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April 2023 by Erin C.
We recently visited to switch out our phones from other carriers. We had an excellent and skilled customer service experience with Tobias. He even stayed late to ensure that our phone data had been fully transferred between phones. We will definitely use this location in the future for all of our Verizon dealings. Ask for Tobias!
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March 2023 by AshleyW1989
Drove an hour to Tallahassee just to get Dan's help! He is super friendly and kind! Much nicer than the one in Bainbridge GA! Will definitely keep going to this one in the future! Would give more than 5 stars if I could!