-
November 2023 by Caroline Earle
I was visiting family in South Georgia and desperately needed to get my pixel 6 phone screen replaced during the week of Thanksgiving. The associates at this location were responsive, kind, and efficient. I wish I could remember the name of the gentleman who helped me. He was great! Such a happy positive energy! Definitely recommend this shop!
-
November 2023 by Antonio Echevarry
Great customer service. They told me my phone will be ready in 10 minutes. The phone was ready in 10 minutes. Outstanding service. Kudos to uBreakiFix. ?
-
November 2023 by Matthew W.
Incredible! I needed a fan replacement in my Nintendo Switch, and this place did a great job at a competitive price. It was much cheaper than the price to have it done by Nintendo itself, and my Switch has been running reliably ever since. The service was very fast, and the staff was so friendly. I needed the repair done quickly so I could continue playing the newest Zelda game, and they came through in a pinch. Thank you!
-
November 2023 by Pattie Buchanan
The line waiting for service was handled professional & timely. Mathew was so efficient & earnest assisting me. It was a great experience considering ur already stressed. I would highly recommend this business. Extremely impressed in this world of hodge podge customer service. Thank you very much.
-
November 2023 by Bryan Griffin
Store manager Efren Arellano and technician Brandon Rodriguez provided excellent service. They helped me solve issues with my phone and even stayed late to ensure the job was done same-day because I had to leave early the next day for work. They kept me updated as I waited and went above and beyond to ensure quality work and a good experience. I highly recommend this company and location in Tallahassee, FL.
-
November 2023 by AJ King
Manipulative, immature, and ruthless white collar psychopathy plague this store. They thrive off their location alone; strategically within walking distance of unsuspecting college kids that are unaware of dishonest selling techniques. They throw their Samsung authorized title around in an attempt to curb the market for even the most basic repairs, banking on fear. Long story short, my encounter with the representatives at this store was very suspicious and sketchy. They don't seem to speak human as they try to sell you on their services. This store is for those who have money to throw away and not think twice. There's no value in their services and I encourage you to read Harrison B's review and their unapologetic response on here. Just sad. In desperation they will claim I am not in their system or that they have no record of my business. But they know that the people who know the truth about them will never forget.
-
November 2023 by Ariel Contento
Brandon was super helpful and respectful to my husband who needed his screen fixed. He stayed late and worked diligently to fix the phone in the same day! Will definitely be going to see Brandon for future phone issues.
-
September 2023 by Brandon Lawson
Swapped my iPhone battery and got my charge port working again all within a reasonable price. Also, saw them help another customer with a small task as a courtesy while I was there. These folks are top notch. Will always use them.
-
September 2023 by Deb Lou
Dropped the phone off with a cracked screen. Was told it would take 3 hrs to fix and it was done to the minute. Very easy, reasonable price, employees were great. No complaints. I will be back if there is a need.
-
September 2023 by Lucia Roca
AMAZING! we came here to get my friends phone fixed after it half died at a frat. we thought all hope was lost. we were distraught, upset and most of all, defeated. However, as soon as we stepped into the promised land that is UBreakIFix, we were greeted kindly and the phone was fixed in SECONDS. with NO CHARGE. we don’t know the name of the gifted soul who helped us but he had long hair and kind eyes. kudos.
-
September 2023 by Amber Lancaster
The reason I choose to give a Lower rating is due to the fact that I chose to come here to fix my husband's phone due to the discount I am supposed to receive due to employer and because I placed it in my husband's name due to it being his phone and he would be the one to drop it off. When it was mentioned at the beginning that we would be using my employer $15 discount. When we attempted to use it at the end and they then said they couldn't since it wasn't in my name. We both have the same last name and there should have been absolutely no reason they cannot honor the discount when I was there and had my work ID. I can get the military discount from my husband serving without something being in his name. I don't understand why this isn't the same. The phone got repaired but it's ridiculous the hoops a company goes through to not give the discount they are supposed to. Not to mention being quoted online while making the appointment just under $300 for front of phone and back of phone being repaired and once we arrived it changed to over $500. I don't know that we will return vs taking our electronics elsewhere in town.
-
September 2023 by Diana K. Lincoln
I had a broken screen on my iPhone. After securing an appointment through Asurion, which I had purchased through Verizon, I had my phone screen fixed in an hour. It looks great. This is the first time I have had to use my insurance (Asurion). It turned out very well.
-
August 2023 by Ivy Salters
Amazing customer service! I went in with a challenging situation and I anticipated would be long and complicated. The team took care of it quickly and efficiently! So grateful you guys were able to fix my daughters iPad. It’s her favorite thing and you guys brought it back to life for her! Thank you!
-
August 2023 by Donny Saetan
I called in once to see if the store had parts for a ZFold4 to replace the inner screen. They said they had them in stock but when I came in, it seemed there was a miscommunication about which parts they actually had. So I had to come back after a week after they ordered the parts.After that, everything went real smooth. Service was friendly and fast. My phone is as good as new!
-
July 2023 by Lisa Wynne
Had a great experience. They worked with me pushing my repair out a week since my husband was in ICU and even repaired my phone while I waited so I would not be without it. Greatly recommend. Thank you!
